Summary
Overview
Work History
Education
Timeline
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Brielle Bissonette

Summary

I am an enthusiastic and reliable hard worker who takes pride in providing excellent customer service and creating memorable dining experiences for guests. I am skilled in anticipating guest needs, addressing complaints, and resolving issues in a timely manner. Along with maintaining focus and having a positive attitude in the work place, I also tend to thrive in stressful situations and high-volume environments. Due to years of experience, I have mastered the ability to quickly adapt to the pace and ambiance of any work setting. In conclusion, I bring not only the skills and experience required, but also a heartfelt passion for hospitality that drives me to go above and beyond to provide every guest with the best service of my ability. I am eager to demonstrate how my dedication and expertise align with the exceptional standards of the work place, and would love the opportunity to learn new skills and grow with the company. Thank you for considering my application, I hope to hear back from you soon!


Thank you,

Brielle Bissonette

Overview

12
12
years of professional experience

Work History

Server/ Food Runner/ Bartender

Texas Roadhouse
07.2021 - Current


  • Having thorough knowledge of menu items, specials, and promotions.
  • Maintaining a clean dining area for an enjoyable guest experience.
  • Demonstrating strong multitasking skills by managing multiple tables and bar guests simultaneously without compromising service quality.
  • Serving food and beverages promptly with focused attention to customer needs.
  • Enhancing guest satisfaction by providing personalized service.
  • As I've worked for Texas Roadhouse for going on three years I have had the opportunity to learn and grow with the company. After having years of experience in serving and attending to guest needs, I was promoted to bartending. While being behind the bar I have developed a talent for building strong relationships with guests and turning them into regulars. I have acquired many skills on the floor and behind the bar that help create a warm and inviting atmosphere for guests, making them feel welcome and ensuring they always leave with a smile.

Setup and Teardown Instructor/Retail Sales Associate

Grappling Games
06.2012 - 12.2023


  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Boosted sales by implementing effective merchandising strategies.
  • Enhanced customer satisfaction by providing product knowledge, and recommending suitable items, provided direction, and so forth based on individual needs.
  • While being a part of this team I was in charge of setting up, running, and tearing down jujitsu tournaments. I worked all events that aligned with the annual competition schedule, which was typically between 7-10 tournaments a year. Over time I advanced in the company and began traveling and fulfilling higher paying roles such as: ring leader, set up instructor, and inventory manager. Our operations extended across various states, and ran some of the most well known jujitsu competitions in the United States.

Server/ Hostess

IHOP
02.2020 - 06.2021


  • Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Improved overall restaurant cleanliness, ensuring all guests feel welcome, and providing great customer service.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Consistently met or exceeded sales goals through upselling techniques.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

MBA - Business Management

Nashville State Community College
Nashville, TN
06.2026

High School Diploma -

Clarksville High School
Clarksville, TN
05.2021

Timeline

Server/ Food Runner/ Bartender

Texas Roadhouse
07.2021 - Current

Server/ Hostess

IHOP
02.2020 - 06.2021

Setup and Teardown Instructor/Retail Sales Associate

Grappling Games
06.2012 - 12.2023

MBA - Business Management

Nashville State Community College

High School Diploma -

Clarksville High School

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