Brielle Clark
Rochester,NY
Summary
Versatility and professionalism by enhancing customer satisfaction and driving sales through effective leadership and teamwork. Demonstrated ability to mentor for growth, resolve complaints, and implement sales
strategies, showcasing strong problem-solving and interpersonal skills . Including managing diverse roles with flexibility and safety awareness to foster positive environments and achieve positive outcomes. Eager to learn more about early childhood development, this helps me be an outgoing caregiver for children and adults with the experience while providing encouragement and kindness
Overview
6
6
years of professional experience
Work History
Sales Associate Supervisor
Victoria's Secret PINK
04.2022 - 12.2024
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Sharing positive customer service with introducing special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Assistant Teacher
Doodlebugs Daycare
01.2024 - 08.2024
- Facilitated student development through engaging classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Bank Teller
ESL Federal Credit Union
05.2023 - 11.2023
- Handled large volumes of transactions efficiently, ensuring accuracy.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Sales Associate
Marshalls
07.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Daycare Assistant/ Elderly Care
Mount Olivet Baptist Church
08.2018 - 03.2020
- Regularly maintained neat spaces to prevent accidents among personnel, children, and families.
- Ensured cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
Education
Human Services
Monroe Community College
Rochester, NYNursing
Roberts Wesleyan University
Rochester, NYHigh School Diploma - Liberal Arts And Sciences
Pittsford Sutherland High School
Pittsford, NY06.2022
Skills
- Leadership
- Parent-teacher communication
- Classroom organization
- Social development
- Care planning
- Teamwork
- Flexibility
- Safety awareness
- Open minded
- Active listening
- Interpersonal Interaction’s /Skills
Contact
(585) 498-9878
Clark.bree13@icloud.com
Timeline
Assistant Teacher
Doodlebugs Daycare
01.2024 - 08.2024
Bank Teller
ESL Federal Credit Union
05.2023 - 11.2023
Sales Associate Supervisor
Victoria's Secret PINK
04.2022 - 12.2024
Sales Associate
Marshalls
07.2021 - 04.2022
Daycare Assistant/ Elderly Care
Mount Olivet Baptist Church
08.2018 - 03.2020
Human Services
Monroe Community College
Nursing
Roberts Wesleyan University
High School Diploma - Liberal Arts And Sciences
Pittsford Sutherland High School
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