Brielle Domer
Harpswell
Summary
Detail-oriented professional with strong skills in customer service and technical troubleshooting. Proven ability to manage efficient transactions and maintain equipment, ensuring high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Tool Rental Associate
Home Depot
Topsham
07.2025 - Current
- Assisted customers in selecting and renting tools for various projects.
- Maintained inventory of rental tools and ensured proper organization.
- Explained tool operation and safety procedures to customers.
- Processed rental agreements and managed customer transactions efficiently.
- Conducted regular maintenance checks on rental equipment for optimal performance.
- Inspected returned tools for damage or wear and tear prior to re-renting them.
- Provided excellent customer service by answering questions promptly and courteously.
- Assisted in loading and unloading merchandise onto delivery vehicles safely and securely.
- Sold damage protection service at time of rental.
- Responded to technical issues by troubleshooting and resolving problems.
- Offered rental suggestions for businesses and individuals based on needs.
- Kept work area organized, neat, tidy and free from clutter at all times.
- Answered telephones to assist customers and resolve issues.
- Explained policies and reviewed documentation to obtain signatures.
- Collected payment by processing credit card transactions.
- Prepared and submitted reports to supervisor.
- Employed sales techniques to boost sales and services.
Housekeeper Laundry Assistant
TimberHouse Lodge&Restraunt
Chester
05.2024 - 02.2025
- Cleaned guest rooms and common areas to maintain a welcoming atmosphere.
- Managed laundry processes, ensuring cleanliness and availability of linens.
- Restocked supplies and toiletries to support daily operations and guest needs.
- Assisted with deep cleaning tasks during off-peak hours for thorough maintenance.
- Collaborated with staff to uphold high standards of cleanliness and hygiene.
- Reported maintenance issues promptly to ensure safe and functional facilities.
- Implemented efficient cleaning routines to optimize workflow in busy environments.
- Trained new team members on cleaning protocols and safety practices effectively.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Provided information about hotel services upon request from guests.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Operated washing machines and dryers according to safety guidelines and manufacturer instructions.
- Inspected all laundry items for stains or damage before processing for cleaning.
- Assisted staff with special requests for linens during busy service periods.
- Collaborated with team members to streamline laundry processes and improve efficiency.
- Operated washing machines, dryers, pressing machines and other laundry equipment.
- Sorted, washed and dried laundry items according to instructions.
- Maintained cleanliness of work area including mopping floors, organizing shelves and disposing of trash.
Retail Sales Associate Cashier
Walmart
Brunswick
07.2020 - 02.2023
- Assisted customers in locating products and answered inquiries about merchandise.
- Operated cash registers, processing transactions quickly and accurately.
- Maintained clean and organized sales floor to enhance customer shopping experience.
- Collaborated with team members to improve store operations and customer service.
- Handled returns and exchanges according to company policy for customer satisfaction.
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Helped other team members as needed during peak business times.
- Handled returns and exchanges according to established policies.
- Organized merchandise in the store for easy access by customers.
- Answered phone calls promptly with a professional demeanor.
- Maintained a clean and organized work area throughout the shift.
- Assisted customers in locating items within the store.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Provided information about products and services to customers.
- Offered suggestions when appropriate to help customers find what they wanted quickly.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Resolved customer complaints or referred them to management for resolution.
- Restocked supplies like paper bags, tissue paper as needed.
- Verified that all prices were accurate before ringing up purchases.
- Followed company safety regulations to maintain safe work environment.
Education
High School Diploma -
Mt Ararat HighSchool
Topsham, ME06-2019
Skills
- Tool operation
- Inventory management
- Customer transactions
- Equipment maintenance
- Technical troubleshooting
- Customer relationship management
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Safety procedure compliance
- Customer service
- Sales techniques
- Cash handling
- Communication skills
- Conflict resolution
- Business ethics
- Teamwork and collaboration
Timeline
Tool Rental Associate
Home Depot
07.2025 - Current
Housekeeper Laundry Assistant
TimberHouse Lodge&Restraunt
05.2024 - 02.2025
Retail Sales Associate Cashier
Walmart
07.2020 - 02.2023
High School Diploma -
Mt Ararat HighSchool