Brielle Graffie-Cooper
Trenton,NJ
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Presenting more than 2 years of experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assembly Line Production Worker
Trene Technology
06.2023 - 08.2023
- Followed protocols to enhance protection and maintain safe work environment.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Food Service Worker
Hummingbird Restaurant
08.2019 - 01.2020
- Developed and maintained positive relationships with customers to enhance excellent customer service.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments by verifying that prepared foods met standards for quality and quantity before serving to customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Associate
Macys Credit And Customer Service
11.2016 - 04.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained up-to-date knowledge of product and service changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Business Technology Certifaction - Business Technology
Mercer County Technical Schools - Assunpink Center
Trenton, NJ06.2018
Skills
- Operations Support
- Safe Food Handling
- Sanitation and Sterilization Procedures
- Food Safety Measures
- Workplace Health and Safety
- Food Quality Standards
- Food Preparation
- Customer Support
- Clerical Support
Certification
- Excellence in Customer Service Certification
- Completed 6 Modules of workplace readiness training
- Completed Workplace Readiness Course
Excellence in customer services
Learned the importance of satisfying the customer's needs.
Timeline
Assembly Line Production Worker
Trene Technology
06.2023 - 08.2023
Food Service Worker
Hummingbird Restaurant
08.2019 - 01.2020
Customer Service Associate
Macys Credit And Customer Service
11.2016 - 04.2017
Business Technology Certifaction - Business Technology
Mercer County Technical Schools - Assunpink Center
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