Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hi, I’m
Brielle Midgette
Camden,NC
Summary
Overview
9
years of professional experience
Work History
Southern Auto Group
Title Clerk
06.2021 - Current
Job overview
- Communicated with customers to resolve common title issues.
- Calculated and remitted state sales tax, service, and other charges.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
Gastroenterology LTD
Medical Front Office Receptionist
05.2023 - 11.2024
Job overview
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Ent Ltd
Medical Front Office Supervisor
11.2023 - 06.2024
Job overview
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Completed bi-weekly payroll for 50 employees.
Pearl Vision
Optician
04.2022 - 05.2023
Job overview
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Ross Dress for Less
Sales Associate
05.2016 - 06.2022
Job overview
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Hall Ford
Administrative Assistant
05.2016 - 09.2020
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor Of Business Administration
University Overview
Skills
- Document retrieval surveys
- Title processing
- Renewals management
- Title research
- Report preparation
- Legal compliance
- Document review
- Accuracy and precision
- File management
- Excellent researching skills
- Communication skills
- Detail-oriented
- Verification
Timeline
Medical Front Office Supervisor
Ent Ltd
11.2023 - 06.2024
Medical Front Office Receptionist
Gastroenterology LTD
05.2023 - 11.2024
Optician
Pearl Vision
04.2022 - 05.2023
Title Clerk
Southern Auto Group
06.2021 - Current
Sales Associate
Ross Dress for Less
05.2016 - 06.2022
Administrative Assistant
Hall Ford
05.2016 - 09.2020
Southern New Hampshire University
Bachelor Of Business Administration
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