Brielle Prince
Chillicothe,MO
Summary
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
8
8
years of professional experience
Work History
Office Manager
Prince Enterprises LLC
08.2020 - 01.2025
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Maintained computer and physical filing systems
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Used coordination and planning skills to achieve results according to schedule
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Fabric Cutter
Missouri Star Quilt Company
05.2017 - 09.2018
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Maintained excellent attendance record, consistently arriving to work on time
- Identified issues, analyzed information and provided solutions to problems
- Carried out day-day-day duties accurately and efficiently
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Cashier
Casey's General Store
08.2016 - 05.2017
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Checked identification for proof-of-age for alcohol and tobacco sales
- Collected and authorized payments of guests
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Maintained current knowledge of store promotions and highlighted sales to customers
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Performed cash, card and check transactions to complete customer purchases
- Operated cash register to record transactions accurately and efficiently
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Maintained excellent attendance record, consistently arriving to work on time
- Identified issues, analyzed information and provided solutions to problems
- Carried out day-day-day duties accurately and efficiently
Education
High School -
Richmond High School
Richmond, MO05.2013
Skills
- Bookkeeping
- Organizational skills
- Friendly nature
- Clear oral/written communication
- Scheduling
- Office management
- Excellent multi-tasking ability
- Budgeting
- Multitasking abilities
- Responsible
- Computer skills
- Customer service
- Teamwork
- Flexible & Adaptable
Timeline
Office Manager
Prince Enterprises LLC
08.2020 - 01.2025
Fabric Cutter
Missouri Star Quilt Company
05.2017 - 09.2018
Cashier
Casey's General Store
08.2016 - 05.2017
High School -
Richmond High School
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