Brielle Smith

· Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.

· Kept animal coats clean and healthy with regular washing, grooming, and trimming.

· Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

· Recorded information such as feeding schedules, appearance, behavior of boarded patients to monitor stay.

· Administered care for animals and reported signs of illness, disease and injury to veterinarians.

· Answered telephones and performed administrative duties to assist receptionist during busy periods.

· Managed specific animal diets varying in substance, nutrients and types in consultation with veterinarian.

· Provided transport and comfort to animals in emergency situations

· Protected animals from care errors by maintaining clear and secure tags.

· Educated clients and answered questions regarding dietary products, medications and supplies.

· Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.

• Greeted customers entering restaurant and responded promptly to customer needs.
• Performed cash, card and check transactions to complete customer purchases.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Provided excellent customer service in spite of challenging customers.