Brielle Vela
Saginaw,TX
Summary
Detail-oriented Events Manager with experience in customer service and oversight. Expert at organizing memorable gatherings reflecting clients' vision. Successful in tracking trends and seamlessly integrating traditional, contemporary and modern customs and traditions.
Service-focused events and personal assistant versed in managing appointment-based schedules and maintaining accurate records. Cultivates loyal clientele and retains satisfaction with exceptional service. Communicative and organized with frequent commendations for quality and efficiency.
Overview
10
10
years of professional experience
Work History
Wedding Coordinator
Just4U Weddings
Fort Worth, TX
11.2023 - Current
- Developed detailed timelines to ensure smooth coordination between vendors and clients.
- Coordinated with caterers, florists, musicians, photographers and other service providers to ensure a successful event.
- Provided guidance and support for bridal parties throughout the process.
- Ensured all necessary paperwork was completed in a timely manner prior to the wedding ceremony.
Part Time Special Events Assistant
Fort Worth Museum of History & Science
Fort Worth , TX
06.2023 - 11.2023
- Organized event facility, selections and audio-visual arrangements.
- Worked in tandem with department head to coordinate logistics of all calendar events.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
Assistant Manager/Sales Associate
SPENGA
Fort Worth , TX
02.2022 - 08.2023
- Achieved 95% customer satisfaction rating by leading clients through a memorable Spenga session, and directed them to the best membership plan by delivering exciting corrective and expert service.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Answered incoming telephone calls to provide studio, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Increased revenue by up-selling the Spenga brand.
Events Manager
Hinesight Productions
Los Angeles , CA
08.2016 - 01.2020
- Organized venues, budgets, guest lists, catering and event timelines.
- Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
- Built robust vendor network to secure cost-effective, high-quality products.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Coached and counseled employees to reflect company service standards and procedures.
Office Manager
AFT Flight School
Long Beach, CA
03.2015 - 02.2016
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Education
Associate of Arts - Fashion Design
Fashion Institute of Design Merchandising
Los Angeles , CA06.2013
Associate of Arts - General Studies
Santa Monica College
Santa Monica, CA06.2010
Skills
- Team leadership and supervision
- Budget Management
- Hospitality
- Detail Oriented
- Sales
- Operations oversight
- Customer service-driven
- Managing events start to finish
- Event Social planning
- Food service knowledge
- Transportation and logistics coordination
- Vendor management
- Client support
- Reliable & trustworthy
- Communication
- Organizational skills
- Friendly, positive attitude
TABC Alcohol & Food Handler Certification
Educated and certified to handle food and alcohol.
Timeline
Wedding Coordinator
Just4U Weddings
11.2023 - Current
Part Time Special Events Assistant
Fort Worth Museum of History & Science
06.2023 - 11.2023
Assistant Manager/Sales Associate
SPENGA
02.2022 - 08.2023
Events Manager
Hinesight Productions
08.2016 - 01.2020
Office Manager
AFT Flight School
03.2015 - 02.2016
Associate of Arts - Fashion Design
Fashion Institute of Design Merchandising
Associate of Arts - General Studies
Santa Monica College
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