Summary
Overview
Work History
Education
Skills
Timeline
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Briget Smith

Certified Peer Recovery Specialist
Aurora,IN

Summary

Motivated and passionate with engaging personality and flexible approach. Upbeat, friendly and anticipating every individual who asks for help and needs help finding resources to help them on the path they choose for their recovery. Organized and with my own experience in recovery and the environments that surround it. Efficient, reliable and ethical in wanting anyone and everyone who have taken the step to recovery to have every opportunity to have a better life. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated and passionate recovery professional with history of meeting organizations goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizations , ethical , and passionate employee seeking Certified Peer recovery Specialist position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals Adaptable professional with expertise in personnel recovery, development, team collaboration and advocating and help in resolving problems that can arise that are blocking any and every recoveries from their path to recovery.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Cocktail Server and Bartender

Hollywood Casino Lawrenceburg
Lawrenceburg, IN
02.2016 - 09.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic area's for customers who have come to watch the live bands while maintaining calm, professional demeanor.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Asked customers for feedback, solved problems and made sure their drinks were exactly how they ordered them.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Checked guests' identification before serving alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep the bars and server stations working efficiently and teams ready to meet customer needs.
  • Checked over 100 daily IDs to verify ages and uphold Indiana liquor laws.
  • Answered customers' questions, recommended items and recorded order information.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.

Education

Associate of Science -

Gateway Community And Technical College
Covington, KY
01.2017 - 12.2023

Skills

Guest relations management

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Timeline

Associate of Science -

Gateway Community And Technical College
01.2017 - 12.2023

Cocktail Server and Bartender

Hollywood Casino Lawrenceburg
02.2016 - 09.2022
Briget SmithCertified Peer Recovery Specialist