Dynamic Human Resources Manager with a proven track record at Animal Medicine and Surgery Clinic, adept at developing impactful HR policies and enhancing employee relations. Skilled in training and mentoring, I successfully optimized recruitment strategies, attracting top talent and fostering a culture of engagement and compliance within the organization.
Overview
33
33
years of professional experience
Work History
Human Resources Manager
Animal Medicined and Surgery Clinic
09.2016 - Current
Developed and implemented HR policies to enhance workplace culture and employee engagement.
Led recruitment efforts, optimizing talent acquisition strategies to attract qualified candidates.
Managed employee relations, addressing concerns and fostering a positive work environment.
Designed training programs to improve staff skills and ensure compliance with industry regulations.
Store Manager of Operations
True Religion
01.2013 - 06.2025
Developed schedules for team members, aligning staffing needs with peak business hours.
Collaborated with marketing teams to execute promotional events driving increased foot traffic.
Increased sales by 15% with special displays and promotions.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assisted with hiring, training and mentoring new staff members.
Supervised guests at front counter, answering questions regarding products.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Oversaw daily store operations, ensuring adherence to company policies and procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
After-School Teacher
Early ED. /Albert B Gray Schultz Middle School
03.2017 - 12.2020
Implemented behavior management strategies to promote a positive learning environment.
Collaborated with parents and staff to support individual student needs and goals.
Organized extracurricular activities that enhanced social skills and teamwork among students.
Evaluated student progress regularly, adjusting instructional methods as needed for effectiveness.
Coordinated community partnerships to enrich after-school programming with additional resources and experiences.
Observed and monitored children's play activities to promote healthy, safe environment.
Organized and supervised games and recreational activities to promote physical, mental and social development in children.
Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
Prepared after-school enrichment activities for children to encourage student participation.
Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
Enhanced student engagement by incorporating interactive activities and group projects into lesson plans.
Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Prepared food and served meals and refreshments to fifteen children.
Monitored student attendance by collecting attendance rosters and overseeing attendance database.
Contributed positively to school culture by participating in committees and volunteering for various school events, promoting a sense of community among staff members and students.
Fostered love of learning in students through interactive and experiential learning opportunities.
Monitored and assessed student progress, adapting teaching methods to optimize learning for all students.
Implemented digital literacy program, equipping students with essential 21st-century skills.
Increased student participation in after-school programs by introducing variety of new clubs and activities.
Fostered student curiosity and interest through creative hands-on activities.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Created and developed lesson plans to meet students' academic needs.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Adapted teaching methods and materials to meet students' varying needs.
Teachers Assistant
Prospect School k-6/ Sunny Old Westbury
09.1992 - 05.1994
Assisted lead teacher in implementing lesson plans and managing classroom activities.
Supported students' individual learning needs through personalized attention and resources.
Collaborated with educators to develop engaging educational materials and resources.
Facilitated communication between teachers, students, and parents to enhance learning outcomes.
Monitored student progress and provided feedback to support academic growth.
Receptionist/Veterinary Technician at Hernando Animal Clinic and Surgery CenterReceptionist/Veterinary Technician at Hernando Animal Clinic and Surgery Center