Brigett A Weekley
Fort Carson,US
Summary
Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, strong work ethic, and an eye for detail to ensure the success of an organization.
Professional with strong background in human resources management, adept at handling employee relations and administrative functions. Proven track record in fostering team collaboration and driving outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, onboarding, and performance management.
Experienced with recruitment, onboarding, and employee relations. Utilizes HR best practices to improve workplace efficiency and employee satisfaction. Knowledge of conflict resolution and compliance management.
Overview
8
8
years of professional experience
Work History
Military Personnel Specialist
Patriot Enterprises LLC
01.2025 - Current
- Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.
- Provide products in the format requested on various MS Office tools including word, Excel and PowerPoint
- Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training.
- Track and meet required suspense for products, reports, and deliverables
- Recognized problems are referred to others.
- Perform as an alternate ID card operator, performing all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlements
Office Manager
The Eyedoctors Optometrists
06.2023 - 05.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Client Success Coordinator/Account Recovery
SOLD.COM
12.2020 - 05.2022
- Research audience preferences and discover current trends
- Create engaging text, image, and video content
- Facilitate online conversations with customers and respond to queries
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Property Host, Housing leader Military Members Southwest area Lead
MILITARY FIRST BNB SOLUTIONS
01.2019 - 12.2020
- Be able to work as a member of a highly digital short-term property management team
- Flexible with time requirements, track my own hours through the Home Base App
- Utilize appropriate messaging software (Gusty and Airbnb) to ensure all messages are responded to in a timely manner
- Adhere to the no more than 1 hour standard
- Identified team weak points and implemented corrective actions to resolve concerns.
- .
Medical Records Billing Specialist- Coder
MOUNTAIN VIEW HOSPITAL
08.2017 - 01.2018
- Company Overview: AMERICAN DOCUMENTS
- Protect the security of medical records to ensure that confidentiality is maintained
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Researched and resolved billing discrepancies to enable accurate billing.
Education
Organizational Leadership -
CAMERON UNIVERSITY
Lawton, Oklahoma01.2007
High School Diploma -
CACHE HIGH
Cache, Oklahoma01.2003
Skills
- Administrative Support
- Team Supervision
- Expense Reporting
- Staff hiring
- Pre-employment screening
- Organizational development
- HR policies implementation
- Team building
- Recruitment and selection
- Training development
- Candidate sourcing
Timeline
Military Personnel Specialist
Patriot Enterprises LLC
01.2025 - Current
Office Manager
The Eyedoctors Optometrists
06.2023 - 05.2024
Client Success Coordinator/Account Recovery
SOLD.COM
12.2020 - 05.2022
Property Host, Housing leader Military Members Southwest area Lead
MILITARY FIRST BNB SOLUTIONS
01.2019 - 12.2020
Medical Records Billing Specialist- Coder
MOUNTAIN VIEW HOSPITAL
08.2017 - 01.2018
High School Diploma -
CACHE HIGH
Organizational Leadership -
CAMERON UNIVERSITY
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