Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brigette A

Mobile,AL

Summary

Results-driven professional seeking position as Account Manager, Inside Sales or Buyer position. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Overview

23
23
years of professional experience

Work History

Account Manager/Corporate Account Manager

GoExpedi Inc, Texas
Houston, TX
02.2021 - Current
  • Worked in SAP, Ariba and GEP by smart as Vendor Assisted Buyer
  • Coordinated full sales lifecycle from proposal development to closings and follow-up.
  • Knowledgeable of Mill Tool and Safety supplies
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications
  • Followed up with customers to assess satisfaction and resolve technical or service concerns
  • Used digital methods and traditional telephone approaches to generate sales leads u
  • Major player in creation and implementation of RFID Zone store solution
  • Help bring Major accounts to GoExpedi
  • Processed material orders and Service Orders
  • Help with analytics solution design for individual accounts
  • Help bring in key Manufactures and Supplier
  • Negotiated prices, terms of sales and service agreements.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Prioritized tasks and projects to meet tight deadlines.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Prepared and deliver customer sales quotes.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Liaised between clients and support team to quickly resolve issues.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs
  • Facilitated client satisfaction and renewed customer relations to drive growth
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty
  • Sold new products and services and developed new accounts to maximize revenue potential
  • Listened attentively to client feedback to create stronger relations and shape business
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue

Inside Sales Representative

Distribution Now
Theodore, Alabama
10.2011 - 01.2021
  • Work without supervision to quote and process orders for company's largest customer base
  • Responsible for ongoing development of existing and prospective accounts
  • Interact with both customers and vendors to complete sales orders and follow them through invoicing process
  • SAP, Ariba and GEP by smart system as Vender Assisted Buyer
  • Knowledgeable of Mill Tool and Safety
  • Answered customers' questions regarding products, prices and availability
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
  • Used digital methods and traditional telephone approaches to generate sales leads
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Created and updated customer accounts with relevant information.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Collected information on sales and service issues to coordinate team-wide resolutions.

Inside Sales Representative

Gulf Coast Marine Supply
Pascagoula, MS
01.2010 - 01.2011
  • Work without supervision to quote and process orders for company's largest customer base
  • Interact with both customers and vendors to complete sales orders and follow them through invoicing process
  • Worked in SAP System to create, develop and maintain accounts
  • I also worked in customers SAP, Ariba and GEP by smart system to quote and enter orders as Vender Assisted Buyer
  • Knowledgeable of Mill Tool and Safety
  • Answered customers' questions regarding products, prices and availability
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Emphasized product features based on analysis of customers' needs.
  • Created and updated customer accounts with relevant information.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
  • Managed and recorded leads from outbound telephone marketing.

Associate Buyer/ Material Requisition Clerk

Universal Personnel
Pascagoula, MS
01.2005 - 01.2011
  • Send out Request for Quotes upwards of 20 per day
  • Create / Amend Service Orders in Ariba
  • Create / Amend Service Orders in PassPort
  • Create / Amend Purchase Orders in Ariba
  • Create / Amend Purchase Orders in Passport
  • Work past due reports and resolve
  • Track material for customers
  • Maintain Customer/Vendor relationship
  • Create and Maintain Folders for Single Event Contracts
  • Work Promptly and Accurately in Busy Work Environment
  • Zachry Construction
  • Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
  • Negotiated pricing for materials and supplies from vendors to secure best value.
  • Assisted Stock Buyer in maintaining accurate inventory levels.
  • Prepared in-depth reports regarding orders, sales and costs and distributed weekly to appropriate management staff.
  • Took tours of supplier facilities to establish lasting relationships and see products in person.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Senior Clerk

Northrop Grumman Ship Systems
Pascagoula, MS
01.1998 - 01.2003
  • Develop and maintain department filing systems
  • Maintain employee records
  • Set up meetings and organized supporting materials.
  • Complete head count, tool report, and administrative duties on daily basis with little input from supervisor
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Education

High School Diploma -

Pascagoula High School
Pascagoula, MS
05.1994

Skills

  • Customer Relationship Development
  • Consultative/Solution Based Selling
  • Contract Negotiation
  • Sourcing Specialist
  • Meeting goals to increase revenue, margin, and market share
  • Contract Maximization
  • Business Development
  • Customer Loyalty
  • Sales Tracking
  • Sales Meetings
  • Delivery Schedules
  • Full-Cycle Sales Process
  • Personnel accountability
  • Account and revenue tracking
  • Corporate account management

Timeline

Account Manager/Corporate Account Manager

GoExpedi Inc, Texas
02.2021 - Current

Inside Sales Representative

Distribution Now
10.2011 - 01.2021

Inside Sales Representative

Gulf Coast Marine Supply
01.2010 - 01.2011

Associate Buyer/ Material Requisition Clerk

Universal Personnel
01.2005 - 01.2011

Senior Clerk

Northrop Grumman Ship Systems
01.1998 - 01.2003

High School Diploma -

Pascagoula High School

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Brigette A