Brigette Allen-Harrell
Gilbert,SC
Summary
Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development.
Overview
21
21
years of professional experience
Work History
Business Development Manager
McLeod Home Care
Lexington, SC
02.2022 - Current
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Resolved customer complaints regarding service.
- Developed and implemented strategies to increase sales
- Identified new customers through pipelining, pre-qualification and Discovery
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Completed day-to-day duties accurately and efficiently.
Social Services and Admissions Dirctor
Wellmore Of Lexington
Lexington, South Carolina
02.2018 - 02.2022
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Developed and implemented social services programs to meet the needs of clients.
- Established partnerships with local businesses or organizations that could provide additional support for clients.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Improved student educational plans by advising on course selection, progress plans and career decisions.
- Observed and documented changes in patient's condition including physical and emotional well-being.
Director of Sales and Marketing
The Blake at Woodcreek Farms
Elgin, SC
08.2015 - 02.2018
- Generated leads through networking, cold calling, email campaigns.
- Planned promotional events such as trade shows, conferences, webinars.
- Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
- Supported sales team members to drive growth and development.
- Created sales volume reports to reflect overall business trends and business vertical trends.
- Directed and coordinated products, services and sales activities.
Assisted Living Administrator & Sales & Marketing
Wildewood Downs Retirement
Columbia, SC
07.2003 - 06.2015
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted families with financial planning related to long-term care options available through the facility or other external sources of funding available if applicable.
- Coordinated with outside agencies such as doctors, hospitals, and pharmacies regarding resident care.
- Created budgets for staffing, supplies, and other operational costs.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Arranged pre-admission tours to families to lessen anxiety of admission.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Ensured compliance with state regulations concerning healthcare standards in an assisted living setting.
- Supervised a team of nurses, CNAs, housekeeping staff, dietary personnel, and administrative personnel, providing guidance when needed while also evaluating their job performance regularly.
Education
Bachelor of Science - Health Care Administration
Musc of Charleston
Charleston, SC04-1997
Associate of Science - Human Services
Midlands Technical College
West Columbia, SC05-1993
High School Diploma -
Irmo High School
Irmo, SC06-1991
Skills
- Market and competitive analysis
- Team collaboration
- Business development
- Sales and marketing
- Lead generation
- Team building
- Customer service
- CRM management
- Networking strength
- Cold calling
- Market understanding
- Account management
Accomplishments
- Senior Care Sales Solutions Academy graduate Sept 2022 and Feb 2024
- Empowering Aging Caring Solutions group Sarah Barker
Timeline
Business Development Manager
McLeod Home Care
02.2022 - Current
Social Services and Admissions Dirctor
Wellmore Of Lexington
02.2018 - 02.2022
Director of Sales and Marketing
The Blake at Woodcreek Farms
08.2015 - 02.2018
Assisted Living Administrator & Sales & Marketing
Wildewood Downs Retirement
07.2003 - 06.2015
Bachelor of Science - Health Care Administration
Musc of Charleston
Associate of Science - Human Services
Midlands Technical College
High School Diploma -
Irmo High School
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