Brigette Herrera
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Installed Sales Coordinator
Lowes Home Improvment
02.2010 - 06.2019
- Operated and served as subject matter expert on in-store order management system.
- Improved project timelines by consistently monitoring progress and addressing potential delays proactively.
- Coordinated installations reviews and completion of related paperwork.
- Maintained detailed records of each installation project, ensuring accurate documentation for invoicing purposes.
- Prepared materials and staged items for installer pickup.
- Provided exceptional customer service, promptly addressing concerns and resolving issues to maintain client satisfaction.
Front Desk Agent
Hilton Hotels Corporation
09.2005 - 03.2009
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Increased customer loyalty with exceptional communication skills and personalized service.
Education
Dental Assistant Certification -
Western Career College
San Leandro, CA06.2008
High School Diploma -
Valley High School
Dublin, CA06.2005
Skills
- Customer Satisfaction
- Order Management
- Customer Relationship Management
- Paperwork Processing
- Product and Service Sales
- Installation scheduling
- Invoice & Billing
Timeline
Installed Sales Coordinator
Lowes Home Improvment
02.2010 - 06.2019
Front Desk Agent
Hilton Hotels Corporation
09.2005 - 03.2009
Dental Assistant Certification -
Western Career College
High School Diploma -
Valley High School
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