EMR- Centricity, HST, eClinical Works, Athena
Brigette E. Blevins
Fort Worth,TX
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Business Office Coordinator
Texas Health Surgery Center Craig
McKinney, TX
11.2015 - 07.2022
- Business Office Coordinator is responsible for providing support to the facility through various business office functions
- Additionally, I am heavily involved in coordinating with the Central Billing Office to ensure smooth processes in the areas of billing, collections, and insurance verification.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel for 5 teammates.
Billing Manager
The JRP Group, LLC
Frisco, TX
07.2016 - 12.2018
- I would lead monthly billing meetings with physicians to keep them updated on A/R, patient accounts, coding issues, and insurance policy changes.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
- Reviewed billing discrepancies, researched issues and resolved concerns.
- Created new standard operating procedures improving billing accuracy and cash flow.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Conducted performance reviews and implemented performance improvement plans.
Billing Manager/Front Desk Check Out/ Medical Assistant
Next Step Orthopedics
McKinney, TX
07.2013 - 11.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Billing Manager
North Texas Comprehensive Spine and Pain Center
Sherman, TX
11.2012 - 06.2013
- Reviewed billing problems, researched issues and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Established and checked coding procedures, monitored reports and updated internal files.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Billing Manager
DRx Consultants
Frisco, TX
02.2011 - 10.2012
- I managed billing, coding, patient data entry, charge entry, appeals, end of month reconciliation of accounts, sending out patient statements and payment entry (insurance/patient)
- I was also accountable for keeping open lines of communication with all of our providers, when necessary
- I was to perform all these tasks on several different accounts for Orthopedics, General Surgery, Pain Management, and Anesthesia
- I was one of the few personnel at this company that had worked with in and out of network accounts simultaneously
Front Desk Representative, Billing Manager
Texas Center for Foot & Ankle Surgery
Plano, TX
07.2010 - 02.2011
- I was required to collect patient payments, send out statements, bill daily charges, and appeal necessary denials
- Kept accounts in balance and ran daily reports to verify totals.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Directed inbound and outbound calls
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Surgery Scheduler
Frisco Orthopedics and Sports Medicine
Frisco, TX
03.2008 - 06.2010
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
- Coordinated with facilities to set up surgeries for two Orthopedic Surgeons
- Expertly managed planning, scheduling and coordination of outpatient procedures.
Front Desk Representative
Care Now, NCT
Frisco, TX
05.2006 - 02.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Verified Insurance benefits and discussed estimated patient responsibility
Education
Collin College
01.2007 - 01.2009
High School Diploma -
Lutheran High School
01.2001 - 01.2005
Skills
Leadership Skills
Critical Thinking
Customer Service
Adaptability
Conflict Resolution
Software
Timeline
Billing Manager
The JRP Group, LLC
07.2016 - 12.2018
Business Office Coordinator
Texas Health Surgery Center Craig
11.2015 - 07.2022
Billing Manager/Front Desk Check Out/ Medical Assistant
Next Step Orthopedics
07.2013 - 11.2015
Billing Manager
North Texas Comprehensive Spine and Pain Center
11.2012 - 06.2013
Billing Manager
DRx Consultants
02.2011 - 10.2012
Front Desk Representative, Billing Manager
Texas Center for Foot & Ankle Surgery
07.2010 - 02.2011
Surgery Scheduler
Frisco Orthopedics and Sports Medicine
03.2008 - 06.2010
Collin College
01.2007 - 01.2009
Front Desk Representative
Care Now, NCT
05.2006 - 02.2008
High School Diploma -
Lutheran High School
01.2001 - 01.2005