BRIGGITE BOLAÑOS CHALA
Elizabeth,NJ
Summary
Dedicated and detail-oriented professional with over 4 years of experience in administrative support and hotel customer service. Adept at managing office operations, coordinating, schedules, and providing exceptional service to guests in fast paced environments. Possesses strong work ethic, exceptional interpersonal skills and a proven ability to adapt quickly to new challenges and cultures.
Overview
3
3
years of professional experience
Work History
Hotel Restaurant Receptionist
The Knickerbocker Hotel
08.2023 - 05.2024
- Responsible for seating residents in the dining room
- Handles customer service situations as they arise
- Essential Duties and Responsibilities: Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements
- Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
Assistant Store Manager
Bayway meats markets
07.2021 - 06.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Education
Mixologist , Liquor, Costumer Service -
Famous Bartender School
Newark, NJ06.2023
Associate of Business Administration -
Autónoma De Occidente
Cali, Colombia05.2018
Skills
- Office Administration
- Guest Relations
- Customer Service Excellence
- Basic Accounting
- Administrative Tasks
- Microsoft Office Suite
- Scheduling & Calendar Management
- Bilingual: Spanish
State
NJ
Zip
07202
City
Elizabeth
Timeline
Hotel Restaurant Receptionist
The Knickerbocker Hotel
08.2023 - 05.2024
Assistant Store Manager
Bayway meats markets
07.2021 - 06.2023
Mixologist , Liquor, Costumer Service -
Famous Bartender School
Associate of Business Administration -
Autónoma De Occidente
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