Hi, I’m
BRIGGITE BROWN
Jacksonville,FL
Summary
Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
10
years of professional experience
1
Certification
Work History
Caring Hands Remote
Certified Medical Assistant
10.2021 - Current
Job overview
- Communicated clearly and effectively with patients to verify information, determine purpose of consult and record medical history.
- Conducted preliminary patient evaluations.
- Complied with established internal procedures by examining reports, processes, and documentation.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Performed strategic planning, execution, and finalization of audits.
- Responded to inquiries from callers seeking information.
- Composed sensitive, confidential reports and documentation.
- Managed calendar for 3 member team by coordinating meetings, conferences and travel plans.
- Utilized automated systems to handle customer requests.
- Scheduled office meetings and client appointments for staff teams.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
University of FloridaJacksonville, FL
Certified Medical Assistant
06.2020 - 10.2021
Job overview
- Clean and prepare treatment rooms for patient exams
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Authorize drug refills and provide prescription information to pharmacies
- Schedule appointments and referrals for patients
- Performed routine procedures to assess and record patient's vital signs, workers compensation, DOT physicals, job related pre-employment physicals
- Carried out basic secretarial tasks such as answering multi-line phone system, filing paperwork, scheduling appointments, referrals, faxing appropriate information to companies obtaining physicals
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
Riverside Regional Medical Center
Certified Medical Assistant
09.2019 - 05.2020
Job overview
- Floating through departments providing clinical support
- Interview and triage patients to establish medical history
- Measures vital signs, and records information on patients' charts
- Prepares treatment rooms for examination of patients
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepare and administer medications as directed by physicians
- Collect blood, urine, or other laboratory specimens and prepare them for testing
- Authorize drug refills and provide prescription information to pharmacies
- Change dressings on wounds
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
INNOVATIVE PHYSICAL THERAPY
Certified Medical Assistant
10.2018 - 08.2019
Job overview
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
- Greeting/Checking in patients at the front desk for their appointments
- Collecting all necessary documents upon arrival for their chart
- Collecting copayments and patient balances
- Serves as the first point of contact for all potential and existing patient calls and referrals
- Assisting the therapists with their patients, exercising, putting heat/ice on patients as needed
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Tricare Prime Clinic
Certified Medical Assistant
08.2017 - 08.2018
Job overview
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Protect the security of medical records to ensure that confidentiality is maintained
- Retrieve patient medical records for physicians
- Greet and check in patients arriving at clinic
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Transport specimens or fluid samples from collection sites to laboratories.
National Children's Study
Certified Medical Assistant
09.2015 - 03.2016
Job overview
- Study the growth and development of children
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Draw blood from veins of children ages 1-18 by vacuum tube, syringe, or butterfly venipuncture methods
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
Macon-Bibb Health DepartmentMacon, GA
Certified Medical Assistant
07.2013 - 11.2015
Job overview
- Perform HIV, STD, and pregnancy testing
- Enter patient, specimen, insurance, or billing information into computer
- Organize and clean blood-drawing trays, ensuring that all instruments are sterile, and all needles, syringes, or related items are of first-time use
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Collect specimens at specific time intervals for tests, such as diabetic testing for OBGYN patients
- Conduct hemoglobin tests to ensure donor iron levels are normal.
WILMINGTON HEALTH
Clinical Float
12.2010 - 06.2013
Job overview
- Floating through specialty clinics providing clinical and clerical support
- Triage and record patients' medical history and vital signs
- Prepare and administer medications as directed by a physician
- Collect blood, urine, or other laboratory specimens and prepare them for testing
- Authorize drug refills and provide prescription information to pharmacies
- Change dressings on wounds
- Clean and sterilize instruments and dispose of contaminated supplies
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Assist with front desk check in process for patients arriving at office or clinic
- Schedule appointments and referrals for patients
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Venipuncture.
- Identified patient care problems and implemented corrective actions in alignment with hospital policies, procedures and regulations.
- Reported abnormal findings and changes in patient status to doctors, applying appropriate nursing measures.
- Worked with physicians, nurses, technicians and therapists to formulate, implement and modify individual care plans.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Obtained all prescribed laboratory testing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Tested and recorded blood glucose levels.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collaborated with levels of healthcare providers in prioritizing surgical cases and resources.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Georgia Military College - Milledgeville, Milledgeville, GA
Associate of Science
05.2015
Central Georgia Technical College, Macon, GA
Diploma from Medical Assistant
12.2010
Wilkinson County High School, Irwinton, GA
High School Diploma
05.2008
Skills
- Collaborated with team members to ensure clinical flow and patient satisfaction was top priority
- Great leadership skills that led to training new employees
- Providing recommendations for problems that occurred throughout workday
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Caring Hands
10.2021 - Current
Certified Medical Assistant
University of Florida
06.2020 - 10.2021
Certified Medical Assistant
Riverside Regional Medical Center
09.2019 - 05.2020
Certified Medical Assistant
INNOVATIVE PHYSICAL THERAPY
10.2018 - 08.2019
Certified Medical Assistant
Tricare Prime Clinic
08.2017 - 08.2018
Certified Medical Assistant
National Children's Study
09.2015 - 03.2016
Certified Medical Assistant
Macon-Bibb Health Department
07.2013 - 11.2015
Clinical Float
WILMINGTON HEALTH
12.2010 - 06.2013
Georgia Military College - Milledgeville
Associate of Science
Central Georgia Technical College
Diploma from Medical Assistant
Wilkinson County High School
High School Diploma
- CMA - Certified Medical Assistant
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