Overview
Work History
Education
Skills
Timeline
Generic

Briggitte Mosley

Baton Rouge,LA

Overview

44
44
years of professional experience

Work History

Director/Dietitian of Athletic Dining Ambassador

Compass Group USA
Baton Rouge, LA
02.1997 - Current
  • Implemented systems for monitoring employee attendance, scheduling, payroll.
  • Organized and oversaw work schedules of departmental managers.
  • Managed day-to-day operations of a large staff in multiple departments.
  • Formed and sustained strategic relationships with clients.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Identified areas where process improvements could be made resulting in increased productivity.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Developed training programs for new employees as well as existing staff members.
  • Established operational guidelines and identified opportunities for improvement.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
  • Ensured compliance with applicable laws, regulations, industry standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Maintained budgeting documents for accurate tracking of expenses.
  • Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Analyzed data trends and identified potential risks or opportunities associated with operations.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Participated in community outreach programs aimed at promoting good nutrition practices among vulnerable populations.
  • Developed recipes that are nutritious yet tasty according to the client's preferences.
  • Calculated nutritional requirements to assess adequacy of diet and nutrition support.
  • Reviewed menus from restaurants or cafeterias for nutritional content accuracy.
  • Provided guidance to patients regarding food selection, portion control, menu planning and nutrition labeling.
  • Developed individualized nutrition plans for clients based on their health needs and dietary restrictions.
  • Created educational materials such as brochures and handouts to help educate individuals about nutrition and wellness.
  • Counseled clients on how best to incorporate healthier food choices into their daily lives.
  • Kept up-to-date with current trends in the field of dietetics by attending conferences or seminars.
  • Provided support during meal times by demonstrating appropriate portion sizes and helping with food preparation.
  • Facilitated nutrition education classes for clients and community members on topics such as weight management, chronic disease prevention and special diets.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Consultant Dietitian

Best Home Health
Baton Rouge, LA
01.1994 - 12.1996
  • Developed diets to meet nutritional requirements for people with special conditions.
  • Advised clients on how to make healthier food choices when grocery shopping or dining out.
  • Compiled reports regarding patient progress which were used by healthcare providers for follow-up visits.
  • Provided ongoing support for clients by answering questions regarding their diets or nutrition-related topics.
  • Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
  • Monitored client progress throughout the course of treatment and adjusted diet plans accordingly.
  • Attended conferences and seminars related to nutrition science or dietetics in order to stay up-to-date on best practices.
  • Helped individuals manage chronic illnesses with dietary management strategies.
  • Reviewed lab results from blood tests or other diagnostic tests in order to evaluate nutrient deficiencies or excesses.
  • Collaborated with healthcare professionals including physicians and nurses to provide comprehensive care for patients.
  • Educated clients about proper portion sizes, balanced meals, and the importance of physical activity.

Consultant Dietetian

LinkedIn
LaJireh Home , LA
08.1991 - 05.1996
  • Developed programs that educate staff members on healthy cooking techniques and methods of food preparation.
  • Advised clients on how to make healthier food choices when grocery shopping or dining out.
  • Evaluated menus at schools, hospitals, nursing homes, cafeterias, restaurants, and other establishments to ensure adherence to state regulations related to nutrition standards.

Dietetian Intern

Louisiana Tech University Department Of Theatre
Shreveport, LA
02.1981 - 05.1983
  • Set specific goals for projects to measure progress and evaluate end results.
  • Prepared reports summarizing project progress and results for management review.
  • Analyzed key performance indicators to identify effective strategies.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Master of Arts - Human Resources Management/ Economics

Louisiana State University
Baton Rouge, LA
08-1998

Skills

  • Leadership training
  • Strategic planning and execution
  • Workforce planning
  • Operational efficiency
  • Capital spending
  • Scheduling
  • Employee reviews
  • Employee scheduling
  • Teamwork and collaboration
  • P&L management
  • Benchmarking
  • Recruitment and hiring
  • Customer service management
  • Problem-solving
  • Continuous improvement
  • Schedule management
  • Staff development
  • Interpersonal skills
  • Organizational skills
  • Human resources

Timeline

Director/Dietitian of Athletic Dining Ambassador

Compass Group USA
02.1997 - Current

Consultant Dietitian

Best Home Health
01.1994 - 12.1996

Consultant Dietetian

LinkedIn
08.1991 - 05.1996

Dietetian Intern

Louisiana Tech University Department Of Theatre
02.1981 - 05.1983

Master of Arts - Human Resources Management/ Economics

Louisiana State University
Briggitte Mosley