Bright Agbenyegah
Inglewood,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Zedalink
Accra , Greater Accra
02.2012 - 03.2015
- Completed day-to-day duties accurately and efficiently.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Completed database backups to secure information.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Updated existing records with new or revised information as needed.
- Obtained scanned records and uploaded into company databases.
IT Support Specialist
Edhannis
Accra, Greater Accra
10.2018 - 11.2022
- Performed regular maintenance checks on computer hardware components.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Created user accounts and configured settings in Active Directory.
- Trained new employees on the use of computer systems and programs.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Oversaw daily performance of computer systems.
- Monitored system performance to ensure optimal operations.
- Installed software applications as requested by customers.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Maintained positive working relationship with fellow staff and management.
- Completed day-to-day duties accurately and efficiently.
Education
Diploma - A+ & N+ Certification Course
Intercom Programming & Manufacturing Co.(IPMC)
Accra 04-2017
Diploma - Microsoft Office & Graphic Designing
Zedalink Technologies
Accra Ghana09-2011
High School Diploma -
Dorfor Senior High School
Juapong 06-2011
Skills
- Hardware Upgrades
- Mobile Device Management
- Application Support
- Software Installation
- Information Protection
- Technical Support
- Hardware Diagnostics
- Systems Analysis
- Antivirus Software
- Operating Systems
- MS Office Proficiency
- Issue Troubleshooting
- Data Recovery
- Application Installations
- User Support
- DHCP/DNS Ethernet and Firewall Proficient
Languages
English
Full Professional
Certification
- IPMC A+& N+ Certification
- Diploma in MS Office
- Comptia A+ (in progress)
References
References available upon request.
Timeline
IT Support Specialist
Edhannis
10.2018 - 11.2022
Administrative Assistant
Zedalink
02.2012 - 03.2015
Diploma - A+ & N+ Certification Course
Intercom Programming & Manufacturing Co.(IPMC)
Diploma - Microsoft Office & Graphic Designing
Zedalink Technologies
High School Diploma -
Dorfor Senior High School
Similar Profiles
Cynthia ZamoraCynthia Zamora
Cashier at LowesCashier at Lowes
Cody MoyerCody Moyer
Human Resources Operations at United States Space Force – Space Systems CommandHuman Resources Operations at United States Space Force – Space Systems Command
DERRICK WILEYDERRICK WILEY
VALET ATTENDANT at Towne ParkVALET ATTENDANT at Towne Park
Kevin MondyKevin Mondy
Layout Foreman/QC Manager at Largo Concrete Inc.Layout Foreman/QC Manager at Largo Concrete Inc.
Patricia SmithPatricia Smith
Administrative Assistant/Administrative Legal Assistant at Grider Law FirmAdministrative Assistant/Administrative Legal Assistant at Grider Law Firm