Brigid K. Higgins
Apex,NC
Summary
Highly-motivated, self-driven,and outgoing EMT, who thrives under pressure, with strong ability to balance decisiveness in high-stress situations with adaptability and outstanding team communication skills. Proudly demonstrated commitment, compassion, and reasoned thinking serving diverse populations. Fast-learner consistently ready to take accountability and ready for new challenges; eager to hone in on my skills alongside other results-driven, dedicated professionals!
Overview
1
1
Certification
5
5
years of professional experience
Work History
Security Site Supervisor-EMT Special Response Team
Walden Security
Raleigh, NC
02.2026 - Current
- Conducted regular site inspections, identifying potential vulnerabilities and implementing corrective actions.
- Coordinated emergency response plans, enhancing preparedness and safety measures on-site.
- Developed training materials for new hires, improving onboarding efficiency and knowledge retention.
- Managed incident reports, documenting occurrences to inform policy adjustments and risk management strategies.
- Collaborated with law enforcement agencies, fostering relationships to enhance site security operations.
- Worked alongside a special response team with other EMS and security responders operating across multiple different sites, manufacturing plants, and laboratories across the Triangle area and Eastern NC to stage on-site and provide immediate emergency medical and trauma care to workers experiencing health emergencies on work sites, allowing prompt responses and treatment at remote sites not easily accessible by county emergency services.
- Received promotion to Site Supervisor role, continuing to simultaneously operate in on-site EMT-B capacity after excelling in both security and EMS roles at site and developing training and updated health emergency response protocols for special response team in response to changes in plant operations.
- Supervised security personnel, ensuring compliance with protocols and policies.
- Maintained detailed documentation for both security and medical response operations in compliance with HIPAA regulations and company privacy policy.
- Supervised daily security operations, ensuring compliance with safety protocols and procedures.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
Emergency Medical Technician
JanCare
Raleigh, NC
10.2025 - Current
- Administered first aid and life support techniques, ensuring patient safety during transport to medical facilities and during IFTs.
- Maintained detailed and promptly filed patient care reports, ensuring accuracy and confidentiality, in compliance withHIPAA standards, facilitating timely insurance billing and payroll documentation.
- Participated in continuous education and training sessions to enhance skills and knowledge.
- Responded to emergency calls, providing life-saving treatments in high-pressure situations.
- Collaborated with paramedics and firefighters to provide comprehensive emergency care to patients across a diverse variety of backgrounds and health needs.
- Operated under strict adherence to protocols and guidelines set by medical oversight.
- Remained calm and collected during stressful and critical situations to resolve issues.
- Receive promotion to Field Training Officer after two months, due to high quality of patient care and implementation of agency standards, training EMT students during clinicals as well as new EMT, AEMT, and Paramedic employees regarding agency, county, and state-specific scope-of-practice protocols to ensure the highest quality patient care outcomes regardless of provider certification level or experience.
Senior Leasing Specialist
The Harrison Apartments
Raleigh, North Carolina
05.2025 - 10.2025
- Conducted property tours to showcase available units and amenities to diverse groups of prospective tenants.
- Managed tenant applications and lease agreements for residents at The Harrison Apartments, and spear-heading the training of leasing interns on full application and leasing cycle.
- Implemented Fair Housing law education training for staff, ensuring awareness of all areas of both Federal and NC State Fair Housing legislation to maximize equality, fairness, and inclusion, recognition among staff on opportunities to recognize and prevent instances of discrimination throughout the leasing process.
- Collaborated with maintenance teams to address tenant concerns and service requests efficiently between tenant schedule preferences and maintenance staff schedules.
- Trained new leasing staff on best practices and company standards for tenant interactions, enabling efficient and accurate implementation of company standards.
- Developed and implemented strategic leasing plans to maximize occupancy and revenue goals, resulting in a 237% increase in net income for property while reaching 90%+ occupancy within first four months.
Office Assistant
Georgetown University McDonough School Of Business Office Of Executive Education
01.2022 - 04.2022
- Managed and organized office supplies, ensuring efficient inventory levels and timely reordering.
- Handled incoming calls, took messages, and directed inquiries to appropriate staff members.
- Performed general administrative tasks including photocopying, scanning documents, mailing letters/packages, etc.
- Collaborated with other departments to facilitate smooth communication flow within the organization.
- Created spreadsheets to track various office metrics such as expenses and company program enrollee data.
- Provided administrative support during events and conferences with attendees coming to DC from around the world representing top global brands and corporations.
Crew Assistant
Georgetown University Office Of Residential Living
Washington, USA
04.2021 - 08.2021
- Operated both independently and as part of a small, highly collaborative team to tackle an ever-changing variety of jobs concerning the renovations, furnishing, and continued maintenance of University residential spaces, both on and off campus, in a fast-paced, physically-demanding work environment.
- Acted as an on-the-ground liaison between the Office of Residential Living and contractors, moving companies; facilitated and supervised single-residence emergency work-orders and 150+ unit furniture and appliance deliveries/installations alike.
- Cultivated strengths in flexibility, multitasking, and teamwork in order to effectively prioritize and organize efficient response plans on organizational software to regularly-updating daily task lists while on the job, contributing to on-time and ahead-of-schedule completion of multiple top-priority tasks with simultaneous deadlines when tasks outnumbered available team members.
- Assisted in Crew Team's successful and timely response to the unique challenges and needs of Georgetown's first full-capacity campus 'Move-in Weekends' of the Covid-19 Pandemic era and its accompanying significant spike in furniture work-orders following extensive renovations of the resident halls.
- Consistently provided outstanding service to a diverse clientele; learned to quickly and effectively adapt work strategy to best suit clients' needs.
Education
Neurobiology And Public Health - Neuroscience
Georgetown University
Washington, District of Columbia, DC06-2028
Vocational Training - Emergency Medical Service
Lenoir Community College
Kinston, NC06-2025
High School -
Kolbe Academy
Napa, CA06-2019
Skills
- EMT-B license - (NCOEMS 8/2025)
- Outstanding Verbal and Written Communication Skills
- Detail-orientation
- Multitasking
- CPR/AED and First Aid Certified (AHA)
- Focus under Pressure
- Medical Coding Training (CPT, HCPCS, ICD-10 codes)
- Time Management
- Physical stamina
- Organizational Skills
- Interpersonal Skills
- Accuracy and Attentiveness in Documentation
- Emergency vehicle operation (EMVO/CEVO 5 certified)
- Critical decision-making skills
Certification
- EMT - Certified Emergency Medical Technician (NCOEMS Licensed - 08/25)
- CPR/AED and First Aid Certified (AHA)
LANGUAGES
Latin
German
Russian
Interests
Weight-lifting and Marathon Training, Foreign Languages, Knitting and Crocheting (Involved in an organization that hand-makes baby blankets and infant clothes/accessories for hospitals and women's shelters)
Timeline
Security Site Supervisor-EMT Special Response Team
Walden Security
02.2026 - Current
Emergency Medical Technician
JanCare
10.2025 - Current
Senior Leasing Specialist
The Harrison Apartments
05.2025 - 10.2025
Office Assistant
Georgetown University McDonough School Of Business Office Of Executive Education
01.2022 - 04.2022
Crew Assistant
Georgetown University Office Of Residential Living
04.2021 - 08.2021
Vocational Training - Emergency Medical Service
Lenoir Community College
Neurobiology And Public Health - Neuroscience
Georgetown University
High School -
Kolbe Academy
AWARDS
Chick Evans Caddy Scholarship, Prestigious college scholarship awarded for excellence in academics and dedication and achievements as a golf caddie