Brigid Sweeney
Howell,NJ
Summary
Skilled Patient Care Technician with a background in medical reception . Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
17
17
years of professional experience
Work History
Patient Care Technician, Cardiac Care Unit
Hackensack Meridian Health
06.2022 - 11.2022
- Utilized advanced technical skills to operate specialized equipment such as EKG machines, glucose monitors, and halter monitor.
- Provided emotional support to patients and families during challenging situations, fostering trust and positive relationships.
- Maintained a clean and safe environment for patients, visitors, and staff through adherence to infection control protocols.
- Promoted continuity of care by participating in bedside report during shift changes ensuring all members were updated on relevant information.
Medical Receptionist
Brielle Pediatric
04.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Manager in Charge
Franks Fun Center Gift Shop
09.2013 - 07.2020
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Maintained strong vendor relationships, negotiating favorable contracts that saved on costs without sacrificing quality or service levels.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Medical Receptionist
Cardiology Associates of Ocean County
11.2005 - 04.2012
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Education
Patient Care Technician Certificate -
Brookdale Community College
Lincroft, NJ05.2022
Clinical Nursing Assistant -
Brookdale Community College
Lincroft, NJ05.2016
Certificate Medical Billing And Coding -
Stuart School of Business
Wall Township, NJ11.2005
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
Timeline
Patient Care Technician, Cardiac Care Unit
Hackensack Meridian Health
06.2022 - 11.2022
Medical Receptionist
Brielle Pediatric
04.2021 - 06.2022
Manager in Charge
Franks Fun Center Gift Shop
09.2013 - 07.2020
Medical Receptionist
Cardiology Associates of Ocean County
11.2005 - 04.2012
Patient Care Technician Certificate -
Brookdale Community College
Clinical Nursing Assistant -
Brookdale Community College
Certificate Medical Billing And Coding -
Stuart School of Business
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