Summary
Overview
Work History
Education
Skills
Timeline
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Brigit Berrezueta

Brooklyn,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Diligent about scheduling and managing appointments.

Overview

5
5
years of professional experience

Work History

Airbnb Host

Judith Torrenegra
Brooklyn, NY
03.2018 - 06.2020
  • Maintained an organized system for tracking bookings, payments, cancellations, reviews.
  • Input and confirmed reservations for guests.
  • Answered calls to assist with customer questions and concerns.
  • Assisted with guest requests and answered questions to improve satisfaction.
  • Collaborated with other hosts in order to share tips on how to optimize operations.
  • Developed strategies to maximize profits from short-term rentals.

Cashier

Bravo Supermarket
Brooklyn, NY
06.2015 - 09.2017
  • Answered phone calls to assist customers with questions and orders.
  • Worked closely with front-end staff to assist customers.
  • Reconciled transactions at end of shift.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Education

Associate of Science - Civil Engineering

LaGuardia Community College of The City University of New York
Long Island City, NY

Skills

  • Computer Skills, Zoom, World, Excel
  • Client Consultations
  • Front Desk Operations
  • Customer Service
  • Drawer Balancing
  • Math Skills
  • Spanish/English

Timeline

Airbnb Host

Judith Torrenegra
03.2018 - 06.2020

Cashier

Bravo Supermarket
06.2015 - 09.2017

Associate of Science - Civil Engineering

LaGuardia Community College of The City University of New York

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Brigit Berrezueta