BRIGIT OSTER
pensacola
Summary
An energetic individual with excellent customer service, leadership and teamwork skills. 20+ years of accounting experience and three years retail merchandising. Confident and persuasive with strong attention to detail and the ability to engage diverse customers and enhance brand loyalty and satisfaction.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Store Associate
Aetna, a CVS Health Company
10.2024 - Current
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
- Collaborated with team members to achieve daily sales goals through effective product knowledge and suggestive selling techniques
- Maintained a clean and organized store environment, ensuring merchandise was properly displayed and shelves were stocked
- Processed customer transactions accurately and efficiently using the point-of-sale system
- Assisted in setting up promotional displays or signage to attract customers' attention to new products or special offers
- Demonstrated strong teamwork skills by collaborating with colleagues during busy periods to ensure smooth store operations
- Proactively assisted customers throughout the store, offering product recommendations and answering questions
Retail Merchandiser
Edgewell Personal Care
01.2021 - Current
- Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
- Managed inventory levels by analyzing sales data, forecasting trends, and making accurate replenishment decisions
- Conducted regular store visits to ensure compliance with brand guidelines and standards for product placement and signage
Accounts Payable Team Lead
POOLCORP
01.1996 - 06.2020
- Reconciled vendor statements and handled payment complaints or discrepancies.
- Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
- Verified validity of account discrepancies by obtaining and investigating information from purchase orders, branch receiving, packing slips, and from vendor invoices
- Reviewed and verified invoices & prepared and perform check runs
- Maintained files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
- Posted transactions to journals, ledgers and other records and reconciled accounts payable transactions
- Prioritized invoices according to cash discount potential and payment terms
- Maintained 200+ vendor accounts and corresponded with vendors cultivating strong customer vendor relationships
- Produced monthly reports and provided supporting documentation for audits
- Trained new clerks on company policies and procedures and mentored AP clerks to improve performance and resolve issues
Accounts Receivable Specialist
JEFFERSON DOOR CO
01.1992 - 07.1996
- Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
- Collaborated with sales team to resolve customer disputes and ensure timely payment of outstanding invoices
- Maintained accurate records of all financial transactions and updated customer accounts accordingly
- Reduced average days sales outstanding (DSO) from XX to XX through proactive follow-up on overdue payments
- Generated monthly aging reports to identify delinquent accounts and prioritize collection efforts
- Negotiated payment plans with customers experiencing financial difficulties while maintaining positive relationships
- Conducted regular credit checks on new customers to assess their creditworthiness before extending credit terms
- Investigated discrepancies between purchase orders, delivery receipts, and invoices for prompt resolution
- Maintained strong relationships with key customers, ensuring timely payment and resolving any billing issues
Education
High School Diploma -
L. W. Higgins High School
Marrero, LA12.1991
Skills
- Exceptional organization
- Retail sales
- Team leadership
- Quick learner
- Ethical approach
- Superior attention to detail
- Professional attitude
- Merchandising
- Customer service
- Typing
- Team Motivator
- MS Office Suite proficiency
- 20 years AP experience
- Analytical reasoning
- Practiced in Access Databases
- Shipping & receiving
- Task prioritization
- Ability to meet deadlines
- Effective communication skills
- Stocking
- Microsoft Outlook
Certification
Driver's License
Languages
English
Timeline
Store Associate
Aetna, a CVS Health Company
10.2024 - Current
Retail Merchandiser
Edgewell Personal Care
01.2021 - Current
Accounts Payable Team Lead
POOLCORP
01.1996 - 06.2020
Accounts Receivable Specialist
JEFFERSON DOOR CO
01.1992 - 07.1996
High School Diploma -
L. W. Higgins High School