Brigit Real-Diaz

• Developed relationships with local schools through outreach programs promoting the library's services.

• Efficiently handled cash transactions related to fines and fees associated with borrowing materials.

• Assisted in the organization of library collections, including shelving and shelf-reading tasks.

• Responded promptly to patron inquiries via phone, email, or in person.

• Developed strong customer service skills while assisting patrons with library resources.

• Performed daily maintenance duties such as cleaning shelves, dusting furniture, vacuuming carpets.

• Processed lending, return and renewal of library items using library computer systems.

• Assisted with circulation duties by checking books in and out and processing holds, fees and library card applications.

• Established relationships with library staff, students and patrons to foster positive environment.

• Provided backup assistance to keep circulation desk running during staff lunches and breaks.

• Helped patrons find and use library reference materials, audio-visual equipment, computers, and other electronic resources and provide technical assistance.

• • Responded professionally to customer complaints in a polite manner.
• Greeted and accommodated guests, building a positive experience from the first interaction.
• Processed payments and completed register transactions accurately.
• • Assisted with the training of new staff members.

• Harvesting grapes using hand scissors and setting them on trays.

• Transporting grapes to the table with a special wheelbarrow and packing them into boxes.

• Remove debris, leaves and sterns from the grapes before packing them.

• Seasonal job therefore I did it during the summer and winter leading to spring.