Brigit Wheelon
Amity,OR
Summary
*Resourceful Specialist offering expertise in problem-solving, data analysis and customer service.
*Adept at quickly learning new technologies and processes for driving success.
*Proven track record of successfully managing multiple projects and developing innovative solutions.
*Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Care Team Specialist
Alliance Services
03.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved team collaboration by initiating regular team events.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
Education Assistant, Special Needs
Newberg School District
08.2015 - 03.2022
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
- Facilitated small group instruction to enhance individualized learning opportunities for special needs students.
- Established clear expectations regarding behavior management and disciplinary measures for a consistent, structured learning environment.
- Maintained detailed records of student performance, behavior incidents, attendance, and IEP goals for accurate reporting purposes.
- Evaluated student progress regularly, adjusting teaching methods and instructional materials accordingly for optimal results.
- Supported students'' emotional and behavioral growth by establishing a nurturing classroom environment.
- Developed creative lesson plans featuring multisensory approaches to accommodate diverse learning styles effectively.
- Implemented evidence-based interventions designed to address unique challenges faced by students with disabilities in the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Supported teacher in development of individual learning strategies.
- Interacted physically and verbally with students throughout each day.
- Provided individualized reading, writing and math instruction to support student development.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
Food Service Worker
Newberg School District
11.2013 - 08.2015
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Custodian
Newberg School District
02.2012 - 10.2013
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Education
Associate of Applied Science - Education
Portland Community College
Portland, OR09.2020
Skills
- Expert Problem Solving
- Quality Assurance
- Customer Relations
- Management collaboration
- Time Management
Timeline
Care Team Specialist
Alliance Services
03.2022 - Current
Education Assistant, Special Needs
Newberg School District
08.2015 - 03.2022
Food Service Worker
Newberg School District
11.2013 - 08.2015
Custodian
Newberg School District
02.2012 - 10.2013
Associate of Applied Science - Education
Portland Community College
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