Brigita Samson
Dubuque,IA
Summary
Dedicated and empathetic, I leveraged strong multitasking and compassionate care skills at Area Residential Care and SUBWAY Restaurants to enhance client satisfaction and well-being. Achieved a significant increase in patient quality of life and consistently met daily sales targets through effective team collaboration and exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver
Area Residential Care
07.2024 - 12.2024
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Assisted with daily living activities, running errands, and household chores.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Sandwich Artist
SUBWAYRestaurants
06.2023 - 02.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept workplace clean and organized in line with restaurant policies.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated manual and electric appliances to peel, slice, and trim food.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Restocked and rotated stock in display case to mitigate stock loss.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Executed sandwich artistry duties with very low occurrence of errors.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Replenished serving stations with fresh food and cleaned up spills.
- Observed customer purchases in line and differentiated between standard portions.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
High School Diploma -
Marshall Christian High School
Marshall Island 06-2013
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Housekeeping
- Strong ethics
- Relationship building
- Compassionate care
- Flexible schedule
- Patient companionship
- Team collaboration
- Direct patient care
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
Certification
- CPR/AED Certification
- [State] Driver's License
Languages
English
Native or Bilingual
Timeline
Caregiver
Area Residential Care
07.2024 - 12.2024
Sandwich Artist
SUBWAYRestaurants
06.2023 - 02.2024
High School Diploma -
Marshall Christian High School
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