Brigitte Cuesta
Summary
Accomplished Personal Care Medical Assistant with a proven track record at Private Care, enhancing patient satisfaction through meticulous vital signs monitoring and compassionate direct patient care. Expert in HIPAA compliance and medical terminology, I significantly contributed to cohesive care plans and improved patient safety. My dedication to professional growth and patient-focused care stands out, showcasing a blend of hard and soft skills.
Efficient verbal and written communication skills with solid foundation in providing clinical and administrative support in healthcare and hospital settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Personal Care Medical Assistant
Private Care
09.2019 - 02.2024
- Supported patients emotional needs by offering companionship, engaging in conversation, and participating in enjoyable activities together.
- Collaborated with healthcare professionals to ensure comprehensive and cohesive care plans were implemented effectively.
- Maintained a clean and comfortable home environment for patients through housekeeping tasks such as meal preparation, and physical activity as tolerated.
- Maintained professional growth by participating in continuing education opportunities, staying current on industry trends and developments pertaining to latest health care updates.
- Monitored blood pressure, prepared and organized medications, utilized pulse oximetry as per doctors orders.
- Assisted patients in meeting their nutritional needs by planning healthy meals based on dietary requirements and preferences.
-
Patient Unit Secretary
Staten Island University Hospital
01.1996 - 09.2009
- Improved patient satisfaction by efficiently managing and organizing medical records and documents.
- Increased patient safety by verifying demographic information and ensuring proper identification during registration processes.
- Maintained an organized supply inventory within the unit while minimizing wastage through careful tracking of materials usage.
- Supported interdisciplinary team collaboration through effective scheduling of meetings, conferences, and training sessions for healthcare professionals.
- Enhanced the overall patient experience through prompt and courteous service, addressing inquiries or requests with professionalism and empathy.
- Ensured regulatory compliance by staying current on hospital policies and procedures related to patient privacy, confidentiality, and medical records management.
- Established trust with patients'' families through compassionate communication regarding visitation guidelines or concerns about their loved ones'' care plans.
Education
Associate of Applied Science - Psychology
Borough of Manhattan Community College
New York, NY01-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
Certification
- [Area of certification]EKG TECHNICIAN- WAGNER COLLEGE - STATEN ISLAND, NY
Timeline
Personal Care Medical Assistant
Private Care
09.2019 - 02.2024
Patient Unit Secretary
Staten Island University Hospital
01.1996 - 09.2009
Associate of Applied Science - Psychology
Borough of Manhattan Community College
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