Brigitte Jimenez
Edison,NJ
Summary
Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information. Dependable expert with proven ability to design health education campaigns and programs to raise awareness of health issues. Experienced in assessing need for health education and developing strategies to promote health and wellness. Skilled in teaching, mentoring and developing relationships with individuals to support health initiatives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Public Health Representative
Rutgers, The State University Of New Jersey
04.2022 - Current
- Championed change initiatives that positively impacted workplace culture and employee morale across various departments within the company.
- Facilitated knowledge-sharing sessions, building capacity among team members to improve overall performance in addressing public health challenges.
- Advised policymakers on best practices for addressing specific public health issues based on research findings and expert recommendations.
- Identified emerging trends in public health concerns by analyzing relevant data sources, informing proactive response strategies.
- Coordinated multidisciplinary teams for the successful implementation of complex public health projects.
- Spearheaded grant writing efforts, resulting in increased funding for essential public health programs and projects.
- Supported the development of culturally appropriate public health interventions, fostering inclusivity and engagement. Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Provided valuable input during team meetings, resulting in the identification of new opportunities for growth and development within the organization.
FINANCIAL ASSISTANT ADVISOR
RUTGERS HEALTH UBHC
08.2011 - 03.2022
- Registers patients, obtains accurate insurance and demographic information
- Verifies eligibility and patient financial obligations as well as collects required co- payments and/or co-insurances
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues
- Receives and screens a high volume of internal and external communications, including email and mail
- Manages the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Identifies and resolves patient billing complaints
- Prepares, reviews and sends patient statements
- Conducts self in accordance with HIPPA guidelines. Rconciled statements and accounts and resolved variances.
- Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
Registrar
Somerset Medical Center
09.2008 - 10.2011
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Registers patients, obtains accurate insurance and demographic information
- Verifies insurance eligibility and patient financial obligations as well as collects required copayments/ coinsurance
- Acts as concierge for the reception desk
- Heavy phone work and direct patient contact involved and works independent
Education
Master of Science - Global Public Health
Rutgers School of Public Health
Piscataway, NJ05.2026
Bachelor of Science - Public Health
Edward J. Bloustein School of Planning And Public
New Brunswick, NJ05.2022
Associate of Applied Science - Public Health
Middlesex County College
Edison, NJ01.2021
Skills
- Customer Support
- Goal-oriented mindset
- Customer Relations
- Data entry proficiency
Timeline
Public Health Representative
Rutgers, The State University Of New Jersey
04.2022 - Current
FINANCIAL ASSISTANT ADVISOR
RUTGERS HEALTH UBHC
08.2011 - 03.2022
Registrar
Somerset Medical Center
09.2008 - 10.2011
Master of Science - Global Public Health
Rutgers School of Public Health
Bachelor of Science - Public Health
Edward J. Bloustein School of Planning And Public
Associate of Applied Science - Public Health
Middlesex County College
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