Brigitte Joseph
671 NW 147th St. Miami,FL
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Housekeeper
Jackson Memorial Hospital
05.2019 - Current
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Changed bed linens and collected soiled linens for cleaning.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Verified cleanliness and organization of storage areas and carts.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Rotated linens in storerooms and replenished when supplies ran low.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Returned emptied garbage receptacles to proper locations.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Restocked room supplies such as facial tissues for personal touch with every job.
Hairstylist
So Cute Hair Salon
10.2016 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Distributed business cards outside of salon to generate new business.
- Maintained regular client list and successfully handled walk-in customers.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Resolved guest complaints about service or style.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Increased revenue through effective customer service and inventory management.
- Educated customers on products to maximize benefits.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Demonstrated thorough knowledge of all salon products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Determined appropriate hair treatments based on conditions and textures.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Answered phone calls and emails to schedule client appointments.
- Recorded notes for future reference about customer preferences and services delivered.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Mixed pigments and used proper techniques to achieve desired color.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
Unarmed Security Officer
Famouse Security And Academy
12.2005 - 10.2016
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Unarmed Security Officer
Securitas Security Services USA
03.2004 - 11.2005
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Responded quickly to emergency situations to assess and deflect issues.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Security Office
American Guard Services
10.2003 - 02.2004
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Completed full building and grounds patrols to spot and investigate concerns.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded quickly to emergency situations to assess and deflect issues.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked and verified photo identification prior to granting facility access.
Education
No Degree - Cosmetology
Lindsey Hopkins Technical College
Miami, FL01.2007
GED -
Lindsey Hopkins Technical College
Miami, FL06.2004
Skills
- Deep Cleaning Protocols
- Hazardous chemical training
- Window Washing
- Chemical Handling
- Supply Stocking
- Cleaning bathrooms
- Trash Collection and Disposal
- Electronic Communication
- Customer Service
- Customer service-focused
- Quality control guidelines
- Bed making proficiency
- Restroom detailing
- Meeting Room Preparation
- Waste disposal
- Cleaning and organizing abilities
- COVID-19 Safety Procedures
- Infection Control
- Eco-friendly Cleaning
- Relationship Building
- Mopping and sweeping
- Physically strong
- Health Standards Compliance
- Safe Chemical Handling
- Fluent in English, Haitian Creole, & French
Timeline
Housekeeper
Jackson Memorial Hospital
05.2019 - Current
Hairstylist
So Cute Hair Salon
10.2016 - Current
Unarmed Security Officer
Famouse Security And Academy
12.2005 - 10.2016
Unarmed Security Officer
Securitas Security Services USA
03.2004 - 11.2005
Security Office
American Guard Services
10.2003 - 02.2004
No Degree - Cosmetology
Lindsey Hopkins Technical College
GED -
Lindsey Hopkins Technical College
Similar Profiles
Shayla R. HarrisShayla R. Harris
Clinical Experience at Jackson Memorial Hospital, Holtz Children HospitalClinical Experience at Jackson Memorial Hospital, Holtz Children Hospital
Olivia DeanOlivia Dean
Registered Nurse - Neonatal Intensive Care Unit at Jackson Memorial Hospital/Holtz Children HospitalRegistered Nurse - Neonatal Intensive Care Unit at Jackson Memorial Hospital/Holtz Children Hospital
NATALIE RAMBARAN, RNNATALIE RAMBARAN, RN
Registered Nurse, Cardiovascular ICU at Jackson Memorial HospitalRegistered Nurse, Cardiovascular ICU at Jackson Memorial Hospital
Wilda DiazWilda Diaz
Registered Nurse at Jackson Memorial HospitalRegistered Nurse at Jackson Memorial Hospital
Frantz LaurentFrantz Laurent
Security Officer at Orna Security ServicesSecurity Officer at Orna Security Services