Brigitte Nava Ayala
San Francisco,CA
Summary
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EMT-B
Royal Ambulance
12.2024 - 04.2025
- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions
- Ensured timely decision-making under pressure during challenging rescue operations.
- Assisted with lifting and moving patients.
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Associate
In-N-Out Burger
12.2023 - 12.2024
- Provided support to crew members, facilitating quick food preparation and delivery.
- Worked effectively in fast-paced environments.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Trained newly hired employees on routine tasks and customer service.
- Accurately operated cash register to process customer payments.
Customer Service
Safe Harbor
06.2021 - 12.2023
- Managed inventory levels of products to minimize waste while maintaining adequate stock for both professional use and retail sales.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Trained new employees on company policies, procedures, and best practices in retail sales techniques.
- Demonstrated adaptability by effectively managing multiple projects simultaneously in a fast-paced retail setting.
- Maintained a thorough knowledge of retail products, enabling effective client consultations and support.
Education
Certificate - EMT
City College of San Francisco
San Francisco, CA08-2024
High School Diploma -
Galileo High School
San Francisco, CA06-2024
Skills
- Professional customer service
- Time management
- Attention to detail
- Basic life support
- Medical terminology
Certification
- EMT - Emergency Medical Technician
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
EMT-B
Royal Ambulance
12.2024 - 04.2025
Associate
In-N-Out Burger
12.2023 - 12.2024
Customer Service
Safe Harbor
06.2021 - 12.2023
Certificate - EMT
City College of San Francisco
High School Diploma -
Galileo High School
Similar Profiles
Jalon StanleyJalon Stanley
EMT-Basic at Royal AmbulanceEMT-Basic at Royal Ambulance
Andrew Jonathon LozanoAndrew Jonathon Lozano
Emergency Medical Technician at Royal AmbulanceEmergency Medical Technician at Royal Ambulance
Erik JohansenErik Johansen
Lead CCT RN at Royal AmbulanceLead CCT RN at Royal Ambulance