Summary
Overview
Work History
Education
Skills
Timeline
Generic
BRIGITTE THOMPSON

BRIGITTE THOMPSON

OKLAHOMA CITY,OK

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Operation's Assistant

AmeriClaim
04.2023 - 10.2024
  • Assisted with the claims management and assignment process.
  • Monitored client systems for returned reports, reviews, and invoicing.
  • Screened and routed phone calls from clients or client customers to the appropriate branch or personnel and provided professional customer service to resolve the caller's questions when able.
  • Managed documentation and system for accurate information.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assist with onboarding of new branches and adjusters.
  • Supported payroll operations by entering data, auditing reports to ensure compliance and accuracy.

Administrative Assistant

Dick's Sporting Goods
11.2020 - 03.2023
  • Assisted managers with store reporting, recordkeeping maintenance, claims documentation, program results records, etc.
  • Assisted with scheduling, timekeeping, and payroll administration under the guidance of managers.
  • Monitored the store communication systems, ensured that
    communications are appropriately disseminated, and tracked the
    activities related to store assignments.
  • Adhered to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of al Company information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Inside Sales Representative

TBS Factoring
11.2017 - 01.2020
  • Maintained an understanding of the competitive landscape and clearly and confidently articulated the benefits of working with Financial Carrier Services over our competition.
  • Built relationships with customers and community to promote long term business growth.
  • Answered and resolved client issues or questions utilizing in depth knowledge of company services and products as well as current competitors.
  • Monitored personal performance and effectively managed personal pipeline to ensure al sales goals were consistently met or exceeded.

Education

Aesthetician Program -

Central Oklahoma College
OKC, OK
11-2020

Management A.A.S. -

Oklahoma State University
OKC, OK
05-2019

Skills

  • Professional and friendly
  • Detail Oriented Mindset
  • Data entry
  • Effective organization
  • Time management
  • Microsoft Office Suite
  • Administrative support
  • Information confidentiality

Timeline

Operation's Assistant

AmeriClaim
04.2023 - 10.2024

Administrative Assistant

Dick's Sporting Goods
11.2020 - 03.2023

Inside Sales Representative

TBS Factoring
11.2017 - 01.2020

Aesthetician Program -

Central Oklahoma College

Management A.A.S. -

Oklahoma State University

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