Brigitte Urbay
North Salt Lake,UT
Summary
Effective at keeping building systems running smoothly and efficiently. Forward-thinking and hardworking manager with excellent verbal and written communication skills.
Overview
5
5
years of professional experience
Work History
Facilities/Operations Manager
Nuvia Dental Implant Center
Salt Lake City, UT
02.2023 - Current
- Oversee the maintenance and repair of all dental equipment, HVAC systems, plumbing, electrical systems, IT-related tickets, and facilities infrastructure to ensure smooth operations of 35 dental clinics and labs.
- Provide training to staff on facility-related procedures, equipment usage, and safety protocols.
- Create and manage budgets for maintenance, repairs, and upgrades.
- Coordinate and oversee facility improvement projects, renovations, and expansions.
- Work with the GC and the Project Manager to manage any unfinished, punch-list items related to the facility until all items have been completed.
- Develop and maintain relationships with vendors and service providers.
- Post-launch of centers, manage the execution of construction projects.
- Be familiar with the lease to understand the responsibilities of both Nuvia and the landlord in maintaining the office.
- Communicate effectively and efficiently with center staff when issues arise to mitigate issues.
- Maintained and developed relationships with building landlords and project managers to enable effective working relationships.
- Manage the safety and security of the facility, including fire safety, emergency response, and building access.
- Travel to all clinics as needed.
Account Executive
The Premier Group
Midvale, UT
08.2022 - 02.2023
- Managed full-recruitment cycle to fill commercial construction project vacancies
- Hired electricians, HVAC installers, plumbers, and laborers
- Identified and placed candidates
- Prepared compensation packages and explained health care plans and packages
- Ran onboarding processes for new hires
- Took turns being a sales rep one week a month and visited sites, took clients out to lunch, visited new sites for potential new assignments/projects, cold calling, and delivered PPE to our employees
- Conducted phone screens with potential candidates, scheduled interviews, and communicate agendas with the candidate and other parties involved
- Worked with the main general contractors from Utah County to Cache Valley
- Screened both English and Spanish-speaking candidates
- Managed payroll for all of our employees.
Social Services Director
Life Care Centers of America
Salt Lake City, UT
08.2021 - 08.2022
- Managed care and discharge planning for 90 residents in rehabilitation and long-term care
- Provided education to families and residents on evolving insurance and in-home support programs
- Completed assessments, treatment plans, and measured efficacy of treatment goals
- Completed the Social / Psychosocial Data Collection & Evaluation within 3 days of admission
- Completed the Social Services sections of the MDS within 10 days of admission
- Determine resident/ patient and / or family specific goals
- Develop an initial plan for discharge needs and services
- Evaluate progress towards goals, Document progress in the progress notes
- Serve as a member of an interdisciplinary team in coordinating each individual's services to insure that needs are met
- Complete assessments on residents to ascertain necessary services and psychiatric interventions, as well as completion of care plans
- Conducted Interdisciplinary Team (IDT) care conferences
- Handled resident/patient concerns and assisted residents/patients in a respectful and non-judgmental manner, fostering independence and self-determination whenever possible.
Social Worker I
Division of Child and Family Services
Salt Lake City, UT
08.2019 - 07.2021
- Investigate reports of abuse and neglect, assess needs and determine appropriate actions to keep children safe
- Log actions taken throughout the case until resolved
- Refer resources to families as necessary
- Manage large caseloads and close cases within the designated time frame
- Manage encounters with law enforcement, medical professionals, and schools professionals, among others
- Respond to crisis calls all hours of the day when on call and provide immediate help to maintain the child safe
- Gather documentation that supports the case such as medical records or police reports
- Attend AG staffings for case guidance and set up meetings with families and third parties to mitigate risks
- Attend court hearings and testify/advocate for a client as necessary
- Conduct visits to client's homes, hospitals, schools, and other places as needed in order to conduct interviews and assess family situations.
Education
Bachelor of Social Work (BSW) -
University of Utah
12.2019
Skills
- Project Tracking
- Vendor Negotiations
- Staff Training and Mentoring
- Process Improvement
- Sales Background
- Service Coordination
- Bilingual (Spanish/English)
- Blueprint Reading
- Budgeting and financial management
- Equipment installations and maintenance
- Innovation and Creativity
Volunteer Experience
- Hunger and Food Justice, Seattle, Washington, Alternative Break, 03/2019, We learned about food insecurity in local communities and how to minimize the impacts., We visited local sites and assisted with food production, packaging and transport, farming, as well as food preparation to create understanding of food security, distribution, and access.
- CASA (Court Appointed Special Advocate), Utah Courts CASA Program, UT, July 2017 - July 2018, CASA is a non-profit organization that advocates on behalf of neglected or abused children., As a CASA volunteer, one pays visits to the child to check on their well-being. This includes going to their school, their foster home, and taking them on trips to get to know what the child really wants out of their case., Fill out reports to give to the Guardian ad Litem in charge of their case.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Facilities/Operations Manager
Nuvia Dental Implant Center
02.2023 - Current
Account Executive
The Premier Group
08.2022 - 02.2023
Social Services Director
Life Care Centers of America
08.2021 - 08.2022
Social Worker I
Division of Child and Family Services
08.2019 - 07.2021
Bachelor of Social Work (BSW) -
University of Utah
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