Brigitte Vanya
Castle Rock,CO
Summary
Experienced business professional with a proven track record in strategic planning and operational management. Demonstrated ability to effectively address and resolve customer issues while fostering team collaboration and achieving positive outcomes. Skilled in financial management, strategic growth, and customer relations. Known for reliability, thoroughness, and effective communication. Ready to bring a wealth of experience to drive success in this role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential Sales Representative
Split Rail Fence Company
01.2025 - Current
- Engaged customers to identify needs and recommend suitable fencing solutions.
- Delivered product presentations highlighting features and benefits of various fence styles.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Collaborated with installation teams to ensure seamless project execution and client fulfillment.
- Trained new sales representatives on product knowledge and effective sales techniques.
- Analyzed market trends to adjust sales strategies and capitalize on growth opportunities.
- Conducted follow-up communications to assess customer satisfaction post-installation, addressing concerns promptly.
- Streamlined sales processes, improving efficiency in order processing and customer interactions.
- Participated in ongoing professional development to enhance expertise in the residential sales field.
Owner/CEO
Wild Roots Family Farm
06.2020 - Current
- Cultivated organic crops using sustainable agricultural practices to enhance soil health.
- Developed and implemented farm management strategies to optimize yield and resource utilization.
- Oversaw daily operations, ensuring compliance with food safety standards and regulations.
- Managed financial planning and budgeting to support farm growth and profitability.
- Established relationships with local markets to promote farm products and increase customer base.
- Evaluated crop performance data to identify areas for improvement in production methods.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Fire Inspector/Permit Technician
Summit Fire & EMS
08.2023 - 05.2024
- Conducted comprehensive primary and follow-up fire inspections to ensure compliance with safety regulations and codes.
- Evaluated fire protection systems for operational efficiency and effectiveness in various facilities.
- Developed detailed inspection reports identifying hazards and recommending corrective actions for improvement.
- Utilized the permit platform to review Construction and Operational Permit submissions to ensure permits meet minimum requirements for consideration, and further assignment to inspectors
- Responded to and resolved complaints, issued warnings, order notices, and performed other compliance and enforcement-related work
- Communicated effectively with the community and other agencies in the jurisdiction regarding Safety and Prevention Education
- Attended and participated in continuing education courses and training
Owner/Operator
Mountain States Notary, LLC
05.2017 - 08.2023
- Established operational protocols to enhance efficiency in notary services.
- Marketed Notary and Signing Agent services to various Title Companies in the Denver Metro, Summit County, and surrounding areas.
- Managed client relationships, ensuring high levels of satisfaction and repeat business.
- Managed the scheduling of closings with borrowers
- Processed incoming invoices and expenses
- Presented and Notarized documents for Refinances and Purchases of Residential Real Estate
Marketing Executive & Concierge
Hyatt Vacation Club
10.2022 - 07.2023
- Developed strategic marketing plans to drive membership sales and retention.
- Implemented process improvements for efficient campaign execution and tracking.
- Enhanced customer experience through personalized communication strategies and loyalty programs.
- Planned and executed events and marketing programs to increase qualified leads.
- Schedule, reschedule, confirm, and manage tour flow for guests and owners
- Utilize Salesforce and TSW Reservation software management to organize all guest/owner information
- Offer exceptional guest service through providing resort and local information, including hours of all facilities inside the resort, activities on and off-site, and restaurant recommendations and reservations
Commercial Escrow Processor
Stewart Title Guaranty Company
08.2018 - 05.2020
- Oversaw between 40-75 closings per month
- Communicated effectively with Buyers, Sellers, Agents, and Attorneys regarding transaction specifics while maintaining confidentiality and enhancing customer satisfaction and retention.
- Receive, post, and/or release Earnest Money funds to files utilizing AIM+
- Review Title Commitment and address all requirements to prepare the transaction file for closing
- Review Purchase/Sale Agreements, Amend/Extend, and Inspection Resolution documents for accuracy, then upload to SureClose, and distribute these documents to authorized 1031 exchange representatives as needed
- Coordinated with title officers to ensure compliance with regulatory standards and facilitate smooth closings
- Record documents electronically post-closing utilizing Simplifile.com, disburse recording fees and funds to buyer/borrower, upload all remaining receipts, ledgers, and disbursement worksheets to complete the file
- Implemented streamlined document handling procedures, reducing processing time.
- Optimized internal communication within the team through regular check-ins and progress updates on ongoing transactions.
- Led cross-departmental collaboration to resolve complex escrow issues.
- Leveraged all available industry software to optimize workflow management and data integrity.
- Minimized financial discrepancies by accurately calculating fees, taxes, and other related costs associated with each transaction.
- Safeguarded sensitive client information by maintaining strict confidentiality protocols in all aspects of work.
Escrow Assistant
First Integrity Title Company
11.2015 - 02.2017
- Facilitated accurate document preparation for real estate transactions, ensuring compliance with legal requirements.
- Coordinated communication between clients, lenders, and real estate agents to streamline closing processes.
- Assisted in the resolution of items found during title searches to verify ownership and identify any potential liens or encumbrances. Took appropriate steps to clear items before closing
- Calculated taxes, insurance, utilities, HOA fees, and sent out Title fees to lenders pre-closing
- Prepared settlement statements, title instruction letters, and gathered lender documents to distribute to Notaries for closing
- Reviewed closing documents post-closing and sent out funding conditions to lenders for approval
- Received and posted incoming wires on funding date & disbursed all outgoing checks and wires
- Worked daily with the Softpro Proform program to manage more than 100 refinance transactions per month
Executive Administrative Assistant
Vinue Food & Wine Bar
05.2011 - 01.2015
- Successfully created a structured & organized office environment
- Managed Payroll, Accounts Receivable and Accounts Payable
- Conducted inventory counts in order to accurately place beverage orders
- Managed 10-15 private events per month
Education
Notary Commission -
Colorado Notary Commission
01.2017
High School -
Cherry Creek High School
05-2006
Skills
- Microsoft Office Suite
- Customer relationship management (CRM)
- Fire code compliance
- Fire risk assessment
- Inspection report writing
- Time management
- Attention to detail
- Problem-solving abilities
- Critical thinking
- Organizational skills
- Effective communication
- Small business operations
- Relationship building
Certification
- ICC Fire Inspector I
NFA Certifications:
- Alternative water supply
- Fire behavior in a Single Family Dwelling
- Testing and Evaluation of Water Supplies for Fire Protection
- An Introduction to the ICS 100
- Basic Incident Command System for Initial Response(ICS 200)
- Safety Essentials
- Principles of Building Construction
- Introduction to Strategic Community Risk Reduction
- Introduction to Community Risk Assessment
Timeline
Residential Sales Representative
Split Rail Fence Company
01.2025 - Current
Fire Inspector/Permit Technician
Summit Fire & EMS
08.2023 - 05.2024
Marketing Executive & Concierge
Hyatt Vacation Club
10.2022 - 07.2023
Owner/CEO
Wild Roots Family Farm
06.2020 - Current
Commercial Escrow Processor
Stewart Title Guaranty Company
08.2018 - 05.2020
Owner/Operator
Mountain States Notary, LLC
05.2017 - 08.2023
Escrow Assistant
First Integrity Title Company
11.2015 - 02.2017
Executive Administrative Assistant
Vinue Food & Wine Bar
05.2011 - 01.2015
Notary Commission -
Colorado Notary Commission
High School -
Cherry Creek High School
Similar Profiles
Kasey GruvmanKasey Gruvman
Wine Server at Split Rail WineryWine Server at Split Rail Winery
Justin CumminsJustin Cummins
Cart Barn Attendant at Split Rail Country ClubCart Barn Attendant at Split Rail Country Club
Shannon LaForceShannon LaForce
Administrative Assistant at Top Rail FenceAdministrative Assistant at Top Rail Fence
Sarah FrevertSarah Frevert
Logisitics Operations Officer at United States Marine Corps ReserveLogisitics Operations Officer at United States Marine Corps Reserve
Nicole DoleNicole Dole
Associate Director of Admissions & Student Affairs at University Of Colorado School of Dental MedicineAssociate Director of Admissions & Student Affairs at University Of Colorado School of Dental Medicine