Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIGITTE WILLIAMS

Clarksville,TN

Summary

Adept at streamlining operations and enhancing organizational efficiency, I excelled as an Administrative Coordinator at Christ The Healer Church, where I optimized cash flow management and significantly improved vendor relations. My keen attention to detail and robust time management skills have consistently ensured the accuracy and compliance of financial transactions. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

Christ The Healer Church
01.2015 - Current
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Catering Server

DGC Inc
02.2003 - Current
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Maintained good working relationships with vendors and resolved disputes.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.

Cashier

R&L Foods
07.2011 - 02.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Associate of Arts - Business Administration

Miller Monte Business College
Clarksville, TN

High School Diploma - undefined

Northwest High School
05.1987

Skills

  • Attention to detail
  • Data entry
  • Time management
  • File organization
  • Accounts payable
  • Cash flow management
  • Financial administration
  • Financial statements
  • Debt management
  • Customer service
  • Relationship building
  • Problem resolution

Timeline

Administrative Assistant

Christ The Healer Church
01.2015 - Current

Cashier

R&L Foods
07.2011 - 02.2012

Catering Server

DGC Inc
02.2003 - Current

High School Diploma - undefined

Northwest High School

Associate of Arts - Business Administration

Miller Monte Business College