Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Truck Driver
Knight Transport,Werner Enterprises,U.S. Xpress
Las Vegas, NV
10.2016 - 03.2024
Transported goods to and from specified destinations in accordance with delivery schedules.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Communicated with dispatchers regarding pickup and delivery times.
Verified load against shipping papers to ensure accuracy of shipment.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Taxi Driver
Frias Transportation
Las Vegas, NV
05.2014 - 08.2016
Provided door-to-door service for passengers in a safe and courteous manner.
Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
Cashier
Circle K
Phoenix, AZ
01.2012 - 06.2014
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Customer Service Representative
AT&T Mobility
Bloomington, MN
06.2006 - 09.2012
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
CDL Driver Training - Commercial Truck Driver Training
MTC Truck Driver Training
Saint Ann, MO
10-2016
GED -
Richfield Senior High School
Richfield, MN
01-1992
Skills
Safe Driving
Document Management
Strong Work Ethic
Accurate record keeping
Courteous and polite demeanor
Problem-solving capabilities
Timeline
Truck Driver
Knight Transport,Werner Enterprises,U.S. Xpress
10.2016 - 03.2024
Taxi Driver
Frias Transportation
05.2014 - 08.2016
Cashier
Circle K
01.2012 - 06.2014
Customer Service Representative
AT&T Mobility
06.2006 - 09.2012
CDL Driver Training - Commercial Truck Driver Training
MTC Truck Driver Training
GED -
Richfield Senior High School
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