Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
programs
Timeline
Generic

BRIGITTE ZUNIGA

Nashua,NH

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

yolos apple
Nashua, NH
01.2023 - 11.2024
  • Directed recruitment, hiring, and training of new staff members.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Recruited and trained new employees to meet job requirements.
  • Monitored staff performance and addressed issues.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Assigned work and monitored performance of project personnel.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Supervisor of Operations

Entegris
Billerica, MA
09.2022 - 05.2024
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Maintained accurate records for tracking progress and performance of team members.
  • Participated in industry-related events and conferences to stay abreast of the latest developments.
  • Conducted regular reviews with team members to assess their performance and provide feedback as needed.

Car Salesperson

HERB CHAMBERSS
Wayland, MA
12.2023 - 02.2024
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Managed sales negotiations and financing options.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.

Education

High School Diploma -

Nashua High School North
Nashua
01-2014

Associate of Arts - Liberal Arts

NCC
Nashua, NH

Associate of Arts - Liberal Arts

Middlesex Community College
Bedford, MA

Skills

  • Sales management
  • Complex Problem-solving
  • Shift scheduling
  • Staff training and development
  • Inventory management
  • Networking strategies
  • Relationship building
  • Project management
  • Conflict resolution
  • Customer service
  • Salesforce management
  • Staff management
  • Operations management
  • Brand management
  • Safety procedures
  • Documentation and reporting
  • Recruiting and interviewing

Affiliations

  • I ENJOY TO GO FISHING WOTH ALL MY FRIENDS
  • I like to stay active in nature
  • I am an animal lover

Accomplishments

  • I was enrolled in a basketball team and i won the finals.

Languages

English
Professional
Spanish
Professional
Portuguese
Elementary

Certification

  • I graduated from herb chambers university for sales and negotiation.

programs

  • excel
  • microsoft
  • new programas
  • marketing

Timeline

Car Salesperson

HERB CHAMBERSS
12.2023 - 02.2024

Manager

yolos apple
01.2023 - 11.2024

Supervisor of Operations

Entegris
09.2022 - 05.2024

High School Diploma -

Nashua High School North

Associate of Arts - Liberal Arts

NCC

Associate of Arts - Liberal Arts

Middlesex Community College

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BRIGITTE ZUNIGA