Briiana Griffith

• Aided clients in acquiring essential self-care abilities (meal prep, personal hygiene, enhancing their daily independence).
• Helped clients communicate with providers by typing written messages, and relaying verbal messages.
• Maintained accurate records of client care activities on computerized systems for charting purposes.
• Worked alongside client care team to consistently enhance and update care plans.

• Partnered with the Senior Recruiter on targeted sourcing strategies, aligning job descriptions and candidate qualifications with client requirements.
• Contributed to improving job description clarity and aligning recruitment objectives through cross-functional collaboration.
• Utilized Excel to maintain precise candidate records and improve tracking efficiency.

• Addressed complex healthcare issues, enhancing comprehension of policies.
• Managed claims processing, clarifying financial responsibilities, and enhancing member and provider relations.
• Provided empathetic support, fostering trust, and building long-term member relationships.
• Documented processes meticulously, aiding in adherence to standards.

Relevant Coursework

Communicating in the sciences • Advanced Taxation • Advanced Financial Accounting • Management & Information System