Summary
Work History
Education
Skills
References
Timeline
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BRIJETTE WILKINSON

Lawrenceville,Georgia

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional productive customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Shipping Administrative Assistant

Metabo
  • Pay BOL Coordinator, inbound calls, schedule coordinator, meeting presentation
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.

Transportation Coordinator

Transportation Services
  • Scheduling transportation for passengers and goods, customer care and resolution
  • Provided timely transportation of diverse clients to healthcare facilities.
  • Determined most effective mode and routing of materials to customer locations and company facilities.

Selector

Aldi Inc.
  • Order fulfillment, staging logistics
  • Moved loads of up to 2,000 pounds using forklifts and other lift equipment.
  • Checked inventory and selected products from specific locations based upon availability.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.

Nursing Aide

New Neighbors Residential Services
  • Personal Care, medication distribution and ordering
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Managed personal care of 3-4 patients daily

Administrative Manager

The Professionals Barber and Beauty
  • Account collections, bill pay, monthly budgeting, payroll, new employee on boarding
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Active Sewing (Seamstress)

V.F. Imagewear
  • Fulfill customer orders, meet production deadlines, stock materials, perform international shipment audits, inspect orders for shipment, account billing verification, follow charts and graphs from online portal for accurate production
  • Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.
  • Determined appropriate repair solution based on garment damage to employ proper tools or equipment.

Merchandise Supervisor

Wal-mart Stores
  • Oversee 10-12 associates, maintain department inventory, customer relations, keep up with federal regulatory laws and recalls on baby products (cribs, strollers, bottles, clothes etc...)
  • Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
  • Trained, mentored and oversaw team members to drive performance and sales excellence.

Call Center Representative

ICF Macro Call Center
  • 2 campaigns 1st campaign: conduct phone interviews and collect data for surveys 2nd campaign: customer care and order processing
  • Educated customers on company systems, form completion, and access to services.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Assisant Manager

A Touch Of Soul
  • Open restaurant, take orders, inspection of store sanitation, maintain finance books
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Reviewed sales and gross profit report to assess company efficiency.

Production Line Worker

Yamato Manufacturing
  • Car parts manufacturing (steering columns), using a machine press, electric drill following online graphs for and charts for manufacturing
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Assisted quality assurance by inspecting items and removing defective parts.

Education

Received Diploma -

Springfield South High
Springfield, Ohio

Skills

  • Microsoft Office
  • Word
  • Excel
  • Powerpoint
  • Outlook
  • Invoice Processing
  • Quality Assurance
  • Scheduling
  • Appointment Scheduling

References

Ciara Crafter, ccrafter@gmail.com

Timeline

Shipping Administrative Assistant

Metabo

Transportation Coordinator

Transportation Services

Selector

Aldi Inc.

Nursing Aide

New Neighbors Residential Services

Administrative Manager

The Professionals Barber and Beauty

Active Sewing (Seamstress)

V.F. Imagewear

Merchandise Supervisor

Wal-mart Stores

Call Center Representative

ICF Macro Call Center

Assisant Manager

A Touch Of Soul

Production Line Worker

Yamato Manufacturing

Received Diploma -

Springfield South High

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BRIJETTE WILKINSON