Diligent and energetic customer service representative with a positive attitude. Knowledgeable about strategies for handling complex problems while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem solving and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Winona Health
08.2023 - Current
Assisted in the preparation of food items according to recipes and instructions.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Served meals to customers in a friendly and courteous manner.
Responded promptly to customer inquiries regarding menu items or special requests.
Office Assistant
Saint Mary's University Of Minnesota
08.2021 - Current
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Maintained an organized filing system of paper documents and electronic files.
Answered phone calls and welcomed visitors to office.
Administrative Intern
Monarch
05.2023 - 08.2023
Provided administrative support to staff members as needed.
Aided in resident requests and assisted with helping resolve issues.
Assisted residents when completing activities.
Attended meetings with residents and assisted in facilitations of meetings.
Sat in on medicaid and medicare meetings
Scanned documents into various formats
Coordinated with staff in various departments daily to ensure progress and necessary improvements.
Aided in patient check ins to ensure well-being.
Cultivated learning and mutually productive relationships across organization and earned outstanding evaluations at internship completion.
Server
Westwood Marina
05.2023 - 08.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Environmental Services Housekeeper
Mayo Clinic
05.2022 - 08.2022
Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Swept, mopped, scrubbed and waxed floors.
Emptied trash receptacles and disposed of waste materials properly.
Replenished supplies such as soap, toilet paper and paper towels in restrooms.
Maintained cleaning equipment in a clean and orderly fashion.
Server
Olive Garden
04.2021 - 04.2022
Accurately recorded orders on cash register and point-of-sale system.
Provided adequate service to ensure guest satisfaction
Utilized efficient time management skills to greet and serve customers
Promptly addressing any customer service issues and contribution to team member skills
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Bachelor of Arts - Health Humanities
Saint Mary's University of Minnesota
Winona, MN
05.2024
Skills
Critical thinking and problem solving
Professionalism and strong work ethic
Team-player with independent decision-making skills
Excellent verbal and written communication
Highly organized with strict attention to detail
Microsoft Word Office Suite
Diversity and inclusivity
Time management skills
Active listening skills
Task oriented
Certification
Certification: CPR and First aid
Timeline
Food Service Worker
Winona Health
08.2023 - Current
Administrative Intern
Monarch
05.2023 - 08.2023
Server
Westwood Marina
05.2023 - 08.2023
Environmental Services Housekeeper
Mayo Clinic
05.2022 - 08.2022
Office Assistant
Saint Mary's University Of Minnesota
08.2021 - Current
Server
Olive Garden
04.2021 - 04.2022
Bachelor of Arts - Health Humanities
Saint Mary's University of Minnesota
Similar Profiles
Jorden StromnessJorden Stromness
Registered Nurse at Winona HealthRegistered Nurse at Winona Health