Brijit Arntzen
Cleveland,NC
Summary
Diligent and energetic customer service representative with a positive attitude. Knowledgeable about strategies for handling complex problems while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem solving and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Winona Health
08.2023 - Current
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Served meals to customers in a friendly and courteous manner.
- Responded promptly to customer inquiries regarding menu items or special requests.
Office Assistant
Saint Mary's University Of Minnesota
08.2021 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
Administrative Intern
Monarch
05.2023 - 08.2023
- Provided administrative support to staff members as needed.
- Aided in resident requests and assisted with helping resolve issues.
- Assisted residents when completing activities.
- Attended meetings with residents and assisted in facilitations of meetings.
- Sat in on medicaid and medicare meetings
- Scanned documents into various formats
- Coordinated with staff in various departments daily to ensure progress and necessary improvements.
- Aided in patient check ins to ensure well-being.
- Cultivated learning and mutually productive relationships across organization and earned outstanding evaluations at internship completion.
Server
Westwood Marina
05.2023 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Environmental Services Housekeeper
Mayo Clinic
05.2022 - 08.2022
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Swept, mopped, scrubbed and waxed floors.
- Emptied trash receptacles and disposed of waste materials properly.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Maintained cleaning equipment in a clean and orderly fashion.
Server
Olive Garden
04.2021 - 04.2022
- Accurately recorded orders on cash register and point-of-sale system.
- Provided adequate service to ensure guest satisfaction
- Utilized efficient time management skills to greet and serve customers
- Promptly addressing any customer service issues and contribution to team member skills
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Bachelor of Arts - Health Humanities
Saint Mary's University of Minnesota
Winona, MN05.2024
Skills
- Critical thinking and problem solving
- Professionalism and strong work ethic
- Team-player with independent decision-making skills
- Excellent verbal and written communication
- Highly organized with strict attention to detail
- Microsoft Word Office Suite
- Diversity and inclusivity
- Time management skills
- Active listening skills
- Task oriented
Certification
Certification: CPR and First aid
Timeline
Food Service Worker
Winona Health
08.2023 - Current
Administrative Intern
Monarch
05.2023 - 08.2023
Server
Westwood Marina
05.2023 - 08.2023
Environmental Services Housekeeper
Mayo Clinic
05.2022 - 08.2022
Office Assistant
Saint Mary's University Of Minnesota
08.2021 - Current
Server
Olive Garden
04.2021 - 04.2022
Bachelor of Arts - Health Humanities
Saint Mary's University of Minnesota
Certification: CPR and First aid
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