Brijitte Jean-Philippe
Rehoboth,MA
Summary
Highly motivated Healthcare professional, demonstrating the ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
8
8
years of professional experience
Work History
Health Navigator
Blue Cross Blue Shield Of RI
11.2022 - Current
- Support D-SNP and Medicare members by completing health risk assessments
- Engage assigned members in identifying and meeting care plan goals and interventions
- Perform outreach to identified members with the targets of closing care gaps, getting Health Risk Assessments completed, explaining complicated service interactions, improving member experience
- Identify resources for members to overcome barriers to care, such as transportation, housing, health condition and more
- Identifies issues that need to be escalated appropriately and offers suggestions for resolution
- Provides end to end accountability for the member
- Collaborate with interdisciplinary team which includes, care managers, social workers and medicaid specialists' on patient care plans
- Document all interactions with and on behalf of member in accordance with regulatory and company policies
- Assists in maximizing benefits and provides EOB.
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
Direct Support Professional
Scituate Light Caregivers
09.2021 - Current
- Interacting positively, actively and respectfully with persons supported
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained entire family's schedule and organized events.
- Maintain optimal communication and cooperative working relationships with the team, family, guardians and other stakeholders
- Ensure that people are supported to exercise their rights
- Assisted disabled clients to support independence and well-being
Program Manager
Community Systems Inc.
07.2021 - 09.2021
- Supervise Assistant Program Manager and Residential Counselors
- Maintain compliance with MA DDS Licensure Standards
- Schedule, guide and evaluate staff and provide progressive corrective actions as required
- Ensure all staff training and development programs are maintained
- Oversee maintenance of a person's home, furnishings, equipment and vehicle
- Oversee the proper accounting of CSI resources and funds of the persons supported
- Facilitate and/or participate in Leadership Trainings as requested by the Executive Director or their designee
- Maintain optimal communication and cooperation with the team, family, guardians and other stakeholders
- Delegate on-call responsibilities with Assistant Manager
- Proficiency in MS Office software and web-based application skills.
Behavioral Health Care Coordinator
Duffy Health Center
01.2021 - 07.2021
- Conducts outreach service to identify at-risk individuals in the community
- Assess SUD and/or BH client needs and determine eligibility for case management services
- Develop patient-centered case management plans based on client needs and desires
- Monitor progress on plans and assists the clients in achieving their goals as outlined in care plan
- Works collaboratively with members of a multidisciplinary team at DHC
- Complete initial assessments and care plans with routine annual updates.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors
- Used EClinicalWorks and EPIC to document patient information, progress notes, and treatment plans
Outreach Specialist
Health Perspectives Group
08.2019 - 03.2020
- Manages daily workflow of recruitment and onboarding
- Coordinate advocate outreach
- Implementation and maintenance of P&P's and SOP's
- Support weekly internal status meetings
- Process patient health documents following compliant regulations
- Support client and company relations
- Report and manage adverse events
- Maintain advocate relationship
- Scheduling prep calls, meet-and-greets and interview.
Direct Support Specialist
Privatus Care Solutions
05.2016 - 08.2019
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Led patient or group recreational activities for enhanced patient outcomes.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Transported clients to medical and dental appointments to provide support.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Education
Bachelor of Science - Healthcare Management
University of Phoenix
2023
Skills
- Healthcare Management
- Care Coordination
- Behavioral Health
- Medical terminology
- Government Programs
- Certified Nursing Assistant
- Medical Advocacy
- Community Health Services
- Social Research
- High-Risk Populations Identification
- Managing Records
- Electronic Medical Record Software
- Assessing Needs
- Quality Assessment
- Case Management
Languages
Haitian Creole
Timeline
Health Navigator
Blue Cross Blue Shield Of RI
11.2022 - Current
Direct Support Professional
Scituate Light Caregivers
09.2021 - Current
Program Manager
Community Systems Inc.
07.2021 - 09.2021
Behavioral Health Care Coordinator
Duffy Health Center
01.2021 - 07.2021
Outreach Specialist
Health Perspectives Group
08.2019 - 03.2020
Direct Support Specialist
Privatus Care Solutions
05.2016 - 08.2019
Bachelor of Science - Healthcare Management
University of Phoenix
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