Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Brikky King

Brikky King

Beaverton,OR

Summary

A versatile individual that has a focus on a professional position, specializing in customer service with a strong understanding of following financial guidelines and bank standards. An excellent communicator and decision-maker with a strong eye for detail and a proactive nature. Has experience managing high-volume of loan paperwork in dynamic environments with production, approval, and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant, utilizing self-motivation and reliability with excellent teamwork, problem-solving, and organizational skills. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As a hardworking and passionate job seeker with strong organizational skills eager to secure the right position, there's a readiness to help the team achieve company goals. As a detail-oriented team player with strong organizational skills, there is a definite ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Mortgage Loan Originator

Primary Residential Mortgage, Inc.
, OR
05.2024 - Current
  • Worked with underwriters to fix application problems and resolve issues.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Explained different types of loans pertaining to client situations.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
    Checked loan documents for accuracy prior to closing.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Fielded customer complaints and provided solutions.
  • Reviewed loan files and updated to match current standards.
  • Originated loan applications and monitored progress from start to finish.
  • Assisted customers with completing loan applications and other paperwork.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Held first-time home buyer seminars with attorneys and realtors to provide education on home buying process

Mortgage Loan Officer

Fairway Mortgage Company
, Oregon
02.2023 - 05.2024
  • In-depth knowledge of changes in various loan types, products, processing procedures, and underwriting guidelines
  • Performed daily maintenance and development of growing database of applicants and prospects for last 5 years
  • Educated customers on loan products and available options to promote educated decision-making
  • Tracking and managing new leads, previous clients, and professional partners
  • Analysis of applicants' financial status, credit, and property evaluation to determine loan feasibility of being accepted by underwriting
  • Research of investor guidelines and changes of program developments that affected loan processing or origination
  • Recommended loan approval based on customer loan application and documentation review for accuracy
  • Referral business development through meeting with local financial professionals , personal contacts, and real estate professionals
  • Answering customer inquiries involving rates, products, and loan requirements to facilitate quality customer service
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process
  • Set up and completed loan submission packages
  • Communicated with originator and applicant concerning progress of loan file
  • Developed comprehensive understanding of loan processing regulations and laws to be fully compliant
  • Upheld complete confidentiality of all submitted information according to release guidelines
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants
  • Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation
  • Contacted customers via mail, telephone and email to relay acceptance or rejection of applications
  • Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility

Mortgage Banker

Umpqua Bank
10.2022 - 02.2023
  • Worked with underwriters to fix application problems and resolve issues.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Located and pre-qualified customers for mortgages.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Explained different types of loans pertaining to client situations.
  • Checked loan documents for accuracy prior to closing.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Monitored portfolio performance and provided clients with periodic updates on loan progress.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted customers with completing loan applications and other paperwork.
  • Monitored pipelines to track and log status of loans.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Managed relationships with 4 branch locations

Mortgage Loan Officer

Primary Residential Mortgage, Inc.
09.2021 - 10.2022
  • Worked with underwriters to fix application problems and resolve issues.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Explained different types of loans pertaining to client situations.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Checked loan documents for accuracy prior to closing.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Fielded customer complaints and provided solutions.
  • Reviewed loan files and updated to match current standards.
  • Originated loan applications and monitored progress from start to finish.
  • Assisted customers with completing loan applications and other paperwork.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Held first-time home buyer seminars with attorneys and realtors to provide education on home buying process

Mortgage Sales Manager

National Lending Group
05.2021 - 11.2021
  • Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
  • Met with applicants to obtain information for loan applications and answer questions about process.
  • Conferred with underwriters to aid in resolving mortgage application problems.
  • Recruited, hired and led team of 2 loan officers to produce $1 Million in funded loans.
  • Trained employees on branch operations and mortgage software such as Blend and Optimal Blue
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented systems and procedures to increase sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Loan Officer

All Pacific Mortgage
06.2018 - 05.2021
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Maintained strict confidentiality of bank records and client information.
  • Held first-time home buyer seminars with attorneys and realtors to provide education on home buying process
  • Examined customer loan applications for loan approvals and denials.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Utilized risk management strategies to attain high loan approval rates.
  • Advised clients on mortgage, education and personal loans.
  • Developed systems to efficiently track loan documents and enhance accuracy.
  • Explained very technical financial information to applicants in easy to understand language.
  • Monitored pipelines to track and log status of loans.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Insurance Agent

American Income Life Insurance
09.2016 - 02.2018
  • Built relationships with clients using active listening and issue resolution to provide excellent service
  • Responded to customer calls swiftly to resolve issues and answer questions
  • Prepared and reviewed insurance applications to verify compliance with regulations
  • Investigated and processed claims swiftly to keep customers satisfied
  • Developed and implemented marketing strategies to boost sales and increase customer base
  • Created detailed reports for management to track performance and sales
  • Analyzed customer needs to provide customized insurance solutions
  • Collected premiums on or before effective date of coverage
  • Calculated premiums and established payment methods for sales
  • Finalized sales and collected necessary deposits
  • Analyzed risk factors to recommend appropriate coverage levels
  • Identified and solicited sales prospects in agency databases
  • Made 100+ prospecting calls weekly
  • Traveled to meet customers in multiple geographic markets
  • Maintained high standards of customer service by building relationships with clients

Personal Assistant

SHS Paperhanging and Painting
12.2015 - 06.2016
  • This position consisted of duties determined by needs of business owner
  • Covering of shifts of needed help on crews as necessary
  • Submitting project estimate based on walkthrough of project worksites to create accurate project bids
  • Organizing email inbox rules for direct report's ease of use
  • Scheduling administrative tasks based on email correspondence, job site development, and communicating ownership's direction
  • Cost estimation for work projects on variety of commercial and residential jobs using industry relevant tools
  • Developing organizational systems to increase efficiency and productivity of crews on site administrative duties, and project pricing
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Maintained appropriate filing of personal and professional documentation
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Used discretion when handling confidential information
  • Attended meetings, took notes and tracked action items

Laborer

Pragmatic Systems LLC
10.2015 - 12.2015
  • Helping company owner with landscaping projects
  • Building and creating proper drainage system for functional, aesthetically pleasing yard space
  • Arbiter work and stump removal in assisting role
  • Worked alongside team to accomplish work goals according to schedule
  • Understood and followed verbal and written instructions to complete work correctly
  • Maintained organized and clean work areas at all times on job sites
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Organized materials, tools, and equipment to supply team members
  • Utilized construction tools and machinery to effectively complete job site projects
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production
  • Identified and reported hazards on job sites to prevent accidents and injuries
  • Observed site safety rules to maximize protections for team members and equipment
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete
  • Used variety of hand and power tools to complete tasks
  • Loaded and unloaded materials onto trucks and trailers
  • Mixed and poured concrete for variety of projects

Front Office Manager

Office of James
12.2013 - 04.2014
  • Finishing Restoration/Remodeling of office
  • Set up officespace for professional work with clients during tax season
  • Scheduling appointments of clientele
  • Answering phone calls in professional and timely manner using multiple line phone system
  • Organization of files and client information
  • Proper disposal of documents containing sensitive information.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with a strong work ethic
  • Developed and maintained courteous and effective working relationships

Education

Bachelor of Arts - Psychology

University Of Montana, Missoula, MT
01.2011

High School Diploma -

Powell County High School, Deer Lodge, MT
05.2007

Skills

  • Customer Service
  • Business Systems Development
  • Product Research
  • Office Management
  • Sales
  • Carpentry
  • Fencing/ Barrier Construction
  • Project Bidding/ Cost Estimation
  • Business to Business Sales
  • Networking
  • Pipeline Management
  • Interpersonal Communication Skills
  • Product Pricing/Sourcing/Costing
  • Management
  • Leadership

Additional Information

  • SEPTEMBER 2007 - DECEMBER 2011 Life Insurance, State of Oregon- Licensed in Life & Health Insurance August 2016 – July 2019 Mortgage License (By State) Washington, Oregon, Texas, Florida, Idaho, Arizona June 2018 - Present

Timeline

Mortgage Loan Originator - Primary Residential Mortgage, Inc.
05.2024 - Current
Mortgage Loan Officer - Fairway Mortgage Company
02.2023 - 05.2024
Mortgage Banker - Umpqua Bank
10.2022 - 02.2023
Mortgage Loan Officer - Primary Residential Mortgage, Inc.
09.2021 - 10.2022
Mortgage Sales Manager - National Lending Group
05.2021 - 11.2021
Loan Officer - All Pacific Mortgage
06.2018 - 05.2021
Insurance Agent - American Income Life Insurance
09.2016 - 02.2018
Personal Assistant - SHS Paperhanging and Painting
12.2015 - 06.2016
Laborer - Pragmatic Systems LLC
10.2015 - 12.2015
Front Office Manager - Office of James
12.2013 - 04.2014
University Of Montana - Bachelor of Arts, Psychology
Powell County High School - High School Diploma,
Brikky King