Brilee Espinoza
Fort Worth,TX
Summary
Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
3
3
years of professional experience
Work History
All Around
Texas Pitt BBQ
09.2023 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Participated in training sessions to enhance skills and knowledge.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
Fast Food Worker
Chick-fil-A
06.2021 - 12.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
- Greeted customers promptly and took orders to keep flow of traffic moving
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Reduced customer wait times by quickly operating customer window and sales register
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
- Performed shift change tasks each day to keep store neat and running smoothly
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
Education
Boswell High School
Fort Worth, TX05.2024
Skills
- Customer Relations
- Workstation Setup and Breakdown
- Food Distribution
- Customer Needs Assessments
- Food and Beverage Service
- Adaptability and Flexibility
- Teamwork and Collaboration
- Critical Thinking
- Kitchen Safety Standards
- Stocking and Replenishing
- Serving and Bussing
- Customer Response
Timeline
All Around
Texas Pitt BBQ
09.2023 - Current
Fast Food Worker
Chick-fil-A
06.2021 - 12.2022
Boswell High School