Briley Buchanan
College Station,TX
Summary
Adept at multitasking and customer service, I enhanced guest experiences at Fish Daddy's Grill House by training staff and managing high-volume events. Skilled in Microsoft Office and problem-solving, I consistently contributed to team efficiency and professionalism, ensuring seamless operations and positive outcomes in diverse roles.
Overview
6
6
years of professional experience
Work History
Bartender
Fish Daddy's Grill House
College Station, TX
05.2022 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new hires to ensure their compliance with company procedures
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Animal Caretaker Volunteer
Winnie Carter Wildlife Center
College Station, TX
05.2023 - 08.2023
- Observed strict safety protocols when handling various species, minimizing risk to both animals and caretakers alike.
- Participated in animal feeding routines, ensuring proper nutrition for each species.
- Maintained accurate records of individual animals'' dietary needs, medical history, and behavioral notes for effective long-term care planning.
- Assisted in maintaining clean and safe living environments for animals, ensuring their wellbeing.
- Provided comforting interactions with animals during times of stress or transition, improving their overall emotional wellbeing.
Mail Worker
Baur Mail Services
College Station, TX
09.2019 - 01.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Gathered, organized and input information into digital database.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server and Hostess
Happy Days Diner
Crandall, TX
09.2018 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Ecology And Conservation Biology
Texas A&M University
College Station, TX05.2024
Skills
- Strong multitasking
- Customer Service
- Strong written and verbal communication skills
- Proficient in Microsoft Office
- Highly reliable
- Complex Problem-Solving
Timeline
Animal Caretaker Volunteer
Winnie Carter Wildlife Center
05.2023 - 08.2023
Bartender
Fish Daddy's Grill House
05.2022 - 04.2024
Mail Worker
Baur Mail Services
09.2019 - 01.2022
Server and Hostess
Happy Days Diner
09.2018 - 08.2019
Bachelor of Science - Ecology And Conservation Biology
Texas A&M University