Summary
Overview
Work History
Education
Skills
Timeline
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Briley Buchanan

College Station,TX

Summary

Adept at multitasking and customer service, I enhanced guest experiences at Fish Daddy's Grill House by training staff and managing high-volume events. Skilled in Microsoft Office and problem-solving, I consistently contributed to team efficiency and professionalism, ensuring seamless operations and positive outcomes in diverse roles.

Overview

6
6
years of professional experience

Work History

Bartender

Fish Daddy's Grill House
05.2022 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new hires to ensure their compliance with company procedures
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Animal Caretaker Volunteer

Winnie Carter Wildlife Center
05.2023 - 08.2023
  • Observed strict safety protocols when handling various species, minimizing risk to both animals and caretakers alike.
  • Participated in animal feeding routines, ensuring proper nutrition for each species.
  • Maintained accurate records of individual animals'' dietary needs, medical history, and behavioral notes for effective long-term care planning.
  • Assisted in maintaining clean and safe living environments for animals, ensuring their wellbeing.
  • Provided comforting interactions with animals during times of stress or transition, improving their overall emotional wellbeing.

Mail Worker

Baur Mail Services
09.2019 - 01.2022
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Gathered, organized and input information into digital database.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Server and Hostess

Happy Days Diner
09.2018 - 08.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bachelor of Science - Ecology And Conservation Biology

Texas A&M University
College Station, TX
05.2024

Skills

  • Strong multitasking
  • Customer Service
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office
  • Highly reliable
  • Complex Problem-Solving

Timeline

Animal Caretaker Volunteer

Winnie Carter Wildlife Center
05.2023 - 08.2023

Bartender

Fish Daddy's Grill House
05.2022 - 04.2024

Mail Worker

Baur Mail Services
09.2019 - 01.2022

Server and Hostess

Happy Days Diner
09.2018 - 08.2019

Bachelor of Science - Ecology And Conservation Biology

Texas A&M University

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Briley Buchanan