Briley Palmer
Russellville,AL
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Experienced with multi-tasking while also keeping a calm focused mind. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2
2
years of professional experience
Work History
Cashier
Chik-Fil-A
03.2023 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Front Desk Receptionist
Planet Fitness
11.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Cashier
Rick's Barbecue
12.2022 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Applied Science - Design Engineering
Northwest Shoals Community College
Muscle Shoals, AL05-2026
High School Diploma -
Russellville High-School
Russellville, AL05-2023
Skills
- Customer assistance
- Work ethic and integrity
- Written and verbal communication
- Patience and empathy
- Order taking
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Product knowledge
- Issue resolution
Languages
Sign Language
Limited Working
Timeline
Front Desk Receptionist
Planet Fitness
11.2024 - 03.2025
Cashier
Chik-Fil-A
03.2023 - Current
Cashier
Rick's Barbecue
12.2022 - 11.2024
Associate of Applied Science - Design Engineering
Northwest Shoals Community College
High School Diploma -
Russellville High-School
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