Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Manager
Westican Outdoors
03.2018 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Coordinated events and conferences, managing logistics and facilitating networking opportunities for participants.
Attended networking events to establish industry connections and promote brand awareness.
Generated new business leads through targeted outreach, networking, and relationship building.
El Campo Game Processing
Manager
09.2017 - Current
Boosted client satisfaction by proactively identifying potential issues within the supply chain process and taking corrective action as needed.
Assisted in training new employees, ensuring they were well-versed in company policies and procedures related to processing.
Developed strong relationships with clients, addressing concerns promptly and providing exceptional customer service.
Analyzed and assessed existing processes regularly, identifying areas for improvement and implementing necessary changes to enhance overall efficiency.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Physical Therapy Technician
Oliver Physical Therapy
05.2022 - 10.2023
Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Prepared patients to meet with physical therapists.
Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as electrical stimulation.
Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
Contributed to a positive work environment by collaborating with colleagues, sharing knowledge and expertise, and fostering a sense of camaraderie among the staff.
Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.
Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
Executed interventions of modalities or exercise as directed by therapist or assistant.
Prepared for sessions by setting up patient treatment areas and equipment.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Performed therapeutic hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Nanny
Ashlee Lee
03.2020 - 09.2020
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Played games, worked on puzzles, and read books to young children.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Managed children''s schedules effectively to ensure timely completion of extracurricular activities and daily routines.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Taxidermist Assistant
Shurs Taxidermy
06.2016 - 09.2019
Upheld high standards of craftsmanship and professionalism by thoroughly inspecting completed work for quality assurance before delivery to clients.
Increased client satisfaction through meticulous attention to detail in all aspects of the taxidermy process from start to finish.
Conducted thorough research on animal anatomy and behavior to create accurate and natural-looking displays.
Improved workshop efficiency by maintaining organized workstations and properly storing tools and materials.
Contributed to business growth by identifying potential clients and networking within the industry.
Aided in the training of new assistants, sharing knowledge of best practices and specialized techniques for various species preservation.
Collaborated with other assistants to complete large-scale projects within tight deadlines, ensuring high-quality results.
Performed regular maintenance on equipment to ensure optimal performance during the preservation process.
Maintained detailed records of each project, including client information, specimen details, materials used, and completion dates.
Repaired damaged specimens using appropriate methods while maintaining their original appearance as closely as possible.
Maintained a safe work environment by following proper handling procedures for chemicals and hazardous materials.
Team Member
Chic-Fil-A
04.2019 - 08.2019
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
Bachelor of Science - Communication Sciences And Disorders
Texas A&M University - Kingsville
Kingsville, TX
12.2024
High School Diploma -
London High School
Corpus Christi, TX
06.2020
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Policy Implementation
Marketing
Customer Service
Decision-Making
Task Delegation
Professional and Courteous
Good Judgment
Patient Communication
Electrotherapy
Strength training
Range of Motion
Cleaning and sanitation
Supply Restocking
Attention to Detail
Patient Observation
HIPAA Compliance
Medical Terminology
Patient-Focused Therapy
Heavy Lifting
Social Media Management
Photo and Video Editing
Content Creation
Critical Thinking
Advertising
Networking and relationship-building
Community Engagement
Interpersonal Skills
Timeline
Physical Therapy Technician
Oliver Physical Therapy
05.2022 - 10.2023
Nanny
Ashlee Lee
03.2020 - 09.2020
Team Member
Chic-Fil-A
04.2019 - 08.2019
Manager
Westican Outdoors
03.2018 - Current
El Campo Game Processing
Manager
09.2017 - Current
Taxidermist Assistant
Shurs Taxidermy
06.2016 - 09.2019
Bachelor of Science - Communication Sciences And Disorders