Brima Fofana
Worcester,MA
Summary
A hard-working, motivated and reliable individual with a proven track-record in food & beverage. I am accustomed to working in a fast environment, particularly when dealing with customer’s demands. I am also passionate about improving workflow customer service and productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Advocates Inc
Worcester
05.2023 - Current
- Experienced with disabilities and mental health challenges
- Coordinated with healthcare professionals and community resources
- Advocated for clients' rights, maintained records, provided support and counseling, and collaborated with team members
Home Health Aide
Tempus Unlimited Inc.
Worcester
01.2018 - Current
- Providing personal care to patients, such as bathing and dressing them in their own home
- Also help upkeep the client home by performing house cleaning duties and as well doing chores like shopping for the client needs and grocery shopping
Cook's Assistant
Homewood suites by Hilton
Worcester
05.2017 - 11.2021
- Prepare Breakfast and dinner
- Stock and date products in the pantry
- Keep kitchen and breakfast area clean
- Assist guests with any requests
Dietary Aid
Odd Fellows Home
Worcester
01.2016 - 12.2017
- Serve breakfast and dinner
- Monitor and assist residents
- Check inventory and fill orders
- Keep kitchen and dining room clean
Education
Quinsigamond community college
12.2014
Skills
- active listening
- Proficient in microsoft office
- Extensive Cleaning
- Problem-solving Skills
- handling and mixing chemicals
- organization and prioritization
- basic math skill
- team work
- stock control
- adaptability
- provide fast and friendly service
Certification
- Map certified
- First-aid Certificate
- Lifesaving technique useful in many emergencies
- SERV Safe Certified, 2017 - Present, Food and beverage safety training and certificate program
- Massachusetts TIPS Certified, 2017 - Present, A skills-based, responsible alcohol training and certification program that is designed to prevent intoxication, underage drinking, and drunk driving by enhancing the fundamental 'people skills' of servers, sellers and consumers of alcohol
Professionaltitle
A hard-working, motivated and reliable individual with a proven track-record in food & beverage. I am accustomed to working in a fast environment, particularly when dealing with customer’s demands. I am also passionate about improving workflow customer service and productivity.
Languages
English
Timeline
Case Manager
Advocates Inc
05.2023 - Current
Home Health Aide
Tempus Unlimited Inc.
01.2018 - Current
Cook's Assistant
Homewood suites by Hilton
05.2017 - 11.2021
Dietary Aid
Odd Fellows Home
01.2016 - 12.2017
Quinsigamond community college
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