A tactful communicator with interpersonal strengths leveraged to drive team collaboration, liaise with key stakeholders, and serve internal and external customers with poise and professionalism. Personable Recruiter with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Work History
HR Manager
Village Family Dental
01.2023 - Current
Reports directly to the CFO of the Dental Care Group to oversee HR operations with an HR team of 2
In charge of Employee Relations and Recruiting needs for an over 300 employee multi-site dental specialty group.
Provide coaching and counseling to leaders across a multi-site organization.
Oversee Human Resources Department of 2 team members and their various functions.
Created and administered human resources policies and procedures to ensure legal compliance.
Managed employee relations program including employee investigation, progressive discipline, and unemployment claims.
Assisted management with performance reviews and the use of coaching tools and objectives.
Serve as leadership contact for all sites throughout the company to guide management in decision making per company policies and employment laws.
Worked with Site leaders to understand the recruitment needs to aid in the recruiting process through researching, screening, and scheduling onboarding of new company hires.
Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
Managed employee disputes by employing conflict resolution techniques.
HR Business Partner
48forty Solutions
01.2022 - 12.2022
Report directly to the HR Director of Employee Relations to oversee all corrective actions and termination in coordination with the HRBP team to cover over 6000 employees at multi-sites across the United States.
Served as leadership contact for multi-sites to guide management in decision making per company policies and employment laws.
Managed the Integration of new acquisitions by being on-site, helping with training, registration, and relationship building with site leadership.
Completing Employee Investigations and giving guidance to management team on ER procedures.
Aided in Benefits enrollment both daily and during open enrollment.
Presented Employee survey to employees and gathered all results for analysis.
Daily tasks including coaching/training new management team members, completing unemployment claims management, market analysis for all current positions when requested, I-9 auditing, and updating with HR Policies.
Corporate Recruiter
48forty Solutions
01.2022 - 12.2022
Partnered with management team of all 6 locations to increase the number in applicant flow.
Successful recruitment efforts for 6 sites as well as contract employees off-site.
Implemented New HRIS system, BambooHR to use for all aspects of HR including applicant tracking.
Assist with other aspects of HR, such as I-9 auditing, offer letters, reviewing policies and guiding management team on best practices in employment law.
Sr. Human Resources Specialist
Trinity Health
01.2018 - 10.2021
Oversee human resources operations of talent acquisition in Workday ATS system, orientation, benefits administration, performance management, employee file maintenance, and employee relations for multi-site healthcare facilities.
Serve as indispensable resource to Vice President of Human Resources, ensuring sensitivity and confidentiality in all work processes and special projects.
Timely and accurately process all new hire documents, performance reviews, salary changes, and leave of absences within Workday HCM.
Created and maintained Workday user guides and trained colleagues on modules.
Provide firsthand support for colleagues with Workday troubleshooting.
Create and run monthly Workday reports for internal use.
Implement quick resolutions to questions and technical support inquiries as administrator of online-based learning system, HealthStream.
Foster a positive work environment and open-door culture while assisting with employee relations, such as, issuing corrective actions, handling terminations, and addressing colleague grievances.
Revamped company policy and procedures, as well as job descriptions for numerous roles, ensuring compliance with all local, state, and federal regulations.
Project-manage the planning and execution of all employee recognition events, leading to increased engagement.
Decreased the average time to fill for open positions
Developed keen understanding of company processes and employment laws related to leave of absences, family medical leave act (FMLA), workers’ compensation, tuition reimbursement, and employee assistance loans, among other benefits.
Physician Recruiter Assistant
FirstHealth Of The Carolinas Inc.
07.2017 - 04.2018
Championed support of full-cycle recruitment function for exempt and non-exempt administrative, clinical, and support positions for inpatient and outpatient facilities at private, not-for-profit healthcare networks.
Orchestrated processes of screening applicants, scheduling in-person and virtual interviews, coordinating travel arrangements, debriefing with candidates and interviewers, creating letters of intent, drafting compensation summaries, processing pre-employment screenings, and facilitating reimbursement of all related expenses.
Aided with weekly recruiting meetings, and mastered note taking to document staffing needs for facilities.
Identified a hard-to-fill position and exceeded expectations by filling the role with top talent within a six-month timeframe.
Hospitalist Support Assistant
UNC Johnston Health
10.2015 - 09.2017
Oversaw the maintenance and distribution of patients for complex daily schedule with up to 30 rotating physicians for regional medical center.
Excelled at utilizing various technology to track processes, complete paperwork, and handle billing effectively.
Boosted efficiency in tracking functions of admissions, discharges, scheduling, doctor/patient ratio, licensing, and scheduling through superior time management and prioritization skills.
Mediated between cross-functional departments, administration, patients, and physicians to drive seamless operations and ensure physician’s bills were processed correctly and prompt.
Administrative Accounting Assistant
Maverick Logistics
06.2014 - 03.2015
Facilitated daily support for the aggregate and accounting departments of transportation and logistics organization.
Utilized keen financial acumen to execute bookkeeping functions of accounts receivable, accounts payable, invoice processing, and report reconciliations with impeccable timing and accuracy.
Saved the company a significant amount of money by finding an error in the aggregate log.
Receptionist, Human Resources Assistant
Jmac Resources
11.2013 - 06.2014
Served as first point of contact for visitors, in-person and over the phone, for heavy civil construction services provider, ensuring utmost professionalism and positive demeanor in all interactions.
Cross-trained to supply extensive support to the human resources department, such as processing job applications, ordering drug screens, conducting new hire orientation, assembling employee files, and administering employee benefits.
Employed sound judgement and decision making as the initial screener for job applicants, resulting in a significant reduction of unqualified candidates moving throughout the recruiting process.
Overview
10
10
years of professional experience
Education
Bachelor of Business Administration -
South University
Diploma - Medical Assisting
North Georgia Technical College
Skills
Leadership Development
ADA & Leave Management
Conflict Resolution/Employee Relation
Recruiting/Talent Acquisition
Benefits Administration
Performance Management
Orientation/Onboarding
Employee Engagement/Development
HRIS Implementation
Compliance/Policy Administration
WorkDay
ADP
Paycom
BambooHR
Technical Proficiencies
Microsoft Office Suite/Sharepoint
Physician Recruitment Manager (PRM)
HealthStream Learning Management System,
Phenom, LinkedIn Recruiter,
Indeed
Behavioral Interviewing
Job Applicant Interviews
Microsoft Office
Background Checks
Training and Onboarding
Verbal and Written Communication
Employee Handbook Development
Talent Acquisition
Background Checking
Affiliations
Employment Law
The Essentials of HR Law
HR for Anyone with Newly Assigned HR Responsibilities
HR Certification Exam Preparation Course (PHR/SHRM)
Community Leadership
Society for Human Resource Management (SHRM), Member
Fayetteville Area Society for Human Resource Management (FASHRM), Member
National Society of Collegiate Scholars (NSCS), Alumni Membership
Chief Human Resources Officer at Village Family Dental & Valleygate Dental Surgery CentersChief Human Resources Officer at Village Family Dental & Valleygate Dental Surgery Centers