Brinda Kharel
Medical Office Manager
Manassas,VA
Summary
Results driven healthcare administrative professional with over 3 years of experience leading and increasing growth in a private healthcare practice. Track record of increasing sales while spearheading operational improvements to drive productivity and reduce cost. Seeking to lead and grow in the business field.
Overview
5
5
years of professional experience
Work History
Oral Surgery Office Manager
McLean Oral, Facial & Implant Surgery
McLean, VA
11.2019 - Current
- Oversaw daily operations for fee-for-service oral surgery private practice with two Oral Surgeons
- Recruited, hired, and trained administrative staff providing direct supervision, ongoing staff development, and continuing education
- Made presentations to prospective patients, closing 90% of sales
- Worked with physicians and administrators to achieve productivity and practice growth
- Assisted in physician credentialing, license renewal, and reappointments
- Oversaw daily billing department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management
- Sent clean claims to different medical insurances such a Medicare, Medicaid, Tricare.
Supervisor
Command Security Corporation
Manassas, VA
12.2018 - 11.2019
- I was responsible for ensuring execution of the Site Post Orders and Operations
- Performed audits and inspections of the Services and Vendor Personnel as described in this Work Order and otherwise as needed to ensure Amazon’s requirements are being met
- Ensured all protocols are followed (phone usage, escalations, emergency response)
- Trained team members on post order updates/ procedure updates
- Worked as a liaison to Amazon staff and departments as needed and appropriate.
Customer Service Supervisor
Burlington Coat Factory
Manassas, VA
07.2017 - 12.2018
- Operated as front-line manager on implementing store functions through staff members
- Monitored and validated returns, exchanges, check authorizations, and other transactions
- Trained representatives on company processes, procedures, and position responsibilities
- Managed cash drawers and cash pick-ups
- Counted end of shift cash receipts to ensure accuracy with paper and computer receipts
Education
Master of Business Administration -
Virginia Commonwealth University
Bachelor of Health Administration - undefined
George Mason University
Skills
Advanced ExcelHIPAA Compliance OfficerData Science
Operational leadership
Policy Development
Market research and analysis
Productivity performance
Risk management
Timeline
Oral Surgery Office Manager
McLean Oral, Facial & Implant Surgery
11.2019 - Current
Supervisor
Command Security Corporation
12.2018 - 11.2019
Customer Service Supervisor
Burlington Coat Factory
07.2017 - 12.2018
Master of Business Administration -
Virginia Commonwealth University
Bachelor of Health Administration - undefined
George Mason University