Results driven healthcare administrative professional with over 3 years of experience leading and increasing growth in a private healthcare practice. Track record of increasing sales while spearheading operational improvements to drive productivity and reduce cost. Seeking to lead and grow in the business field.
Overview
5
5
years of professional experience
Work History
Oral Surgery Office Manager
McLean Oral, Facial & Implant Surgery
McLean, VA
11.2019 - Current
Oversaw daily operations for fee-for-service oral surgery private practice with two Oral Surgeons
Recruited, hired, and trained administrative staff providing direct supervision, ongoing staff development, and continuing education
Made presentations to prospective patients, closing 90% of sales
Worked with physicians and administrators to achieve productivity and practice growth
Assisted in physician credentialing, license renewal, and reappointments
Oversaw daily billing department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management
Sent clean claims to different medical insurances such a Medicare, Medicaid, Tricare.
Supervisor
Command Security Corporation
Manassas, VA
12.2018 - 11.2019
I was responsible for ensuring execution of the Site Post Orders and Operations
Performed audits and inspections of the Services and Vendor Personnel as described in this Work Order and otherwise as needed to ensure Amazon’s requirements are being met
Ensured all protocols are followed (phone usage, escalations, emergency response)
Trained team members on post order updates/ procedure updates
Worked as a liaison to Amazon staff and departments as needed and appropriate.
Customer Service Supervisor
Burlington Coat Factory
Manassas, VA
07.2017 - 12.2018
Operated as front-line manager on implementing store functions through staff members
Monitored and validated returns, exchanges, check authorizations, and other transactions
Trained representatives on company processes, procedures, and position responsibilities
Managed cash drawers and cash pick-ups
Counted end of shift cash receipts to ensure accuracy with paper and computer receipts
Patient Treatment Coordinator at Flagship, Oral, Facial and Dental Implant SurgeryPatient Treatment Coordinator at Flagship, Oral, Facial and Dental Implant Surgery
Youth Services Manager – Bull Run Library at Prince William Public LibrariesYouth Services Manager – Bull Run Library at Prince William Public Libraries