Brineshia Chaney
Mobile,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Adjuster
CNC Catastrophe & National Claims
Mobile, AL
12.2022 - 09.2023
- Completed accurate estimates.
- Resolved Property claims for insureds by providing relevant policy details and excellent customer service.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
IA
Alacrity
Carlton, TX
09.2022 - 11.2022
- Documented and communicated claim activity to clients.
- Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Investigated and analyzed requirements to improve timeliness of reports to customers.
Statefarm Auto Adjuster
Alacrity Solutions
Houston , Texas
12.2021 - 02.2022
- Documented date, parties involved and specific details about incidents.
- Identified and obtained evidence to ascertain claim value.
- Conducted witness interviews to assist claim information gathering process.
- Negotiated total loss settlements by reasonably applying company estimates to benefit both client and company needs.
- Completed required investigations on referred files within established timeframes.
- Identified and collected evidence and determined value to specific claim to properly assess conditions.
Insurance Adjuster
Progressive Insurance by Alacrity Solutions
Carrollton, TX
09.2021 - 11.2021
- Documented and communicated claim activity to clients.
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Litigated claim settlements when needed.
- Calculated data to inform organizational operations.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Uploaded documentation and reports to corporate database system using to facilitate smooth claims processing.
Secretary
Jani king janitorial
Mobile, AL
03.2018 - 06.2021
- Maintained organized filing system of paper and electronic documents.
- Completed supply orders and maintained appropriate levels of office supplies.
- Assisted with answering phones, filing paperwork, entering data and to support operations department.
- Created and updated spreadsheets to track and data for use.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
Claim Specialist
Nationwide Insurance Company
Spanish Fort, AL
06.2017 - 02.2018
- Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.
- Promoted agency products to customers in person, by telephone and in writing.
- Provided quality customer service to all assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Verified details with policyholders and requested additional information.
Total Loss Adjuster
CRU Adjuster
Mobile, AL
06.2015 - 10.2016
- Estimated benefit payments for each incident.
- Researched and verified insurance policy coverage.
- Evaluated extent of damage and documented findings.
- Provide customer support to members, providers, billing departments, and other insurance agency's regarding claims, appeals, and eligibility.
- Presented claims to insurance companies.
Compliance Analyst
Pilot Catastrophe Services
Mobile, AL
02.2013 - 01.2015
- Reviewed company policies against best practices to better understand level of compliance.
- Performed special reviews to support management needs.
- Provided detailed, understandable risk and compliance concepts to key stakeholders.
- Maintained and revised policy procedures for general operation of compliance program.
Education
Associate of Applied Science - General Studies
James H. Faulkner State Community College
Bay Minette, ALSkills
- Property Claims
- Automobile appraisals
- Workers Compensation Claims
- Property adjusting
- Report writing
- Strong interpersonal and communication skills
- Xactimate specialist
- Accounts receivable and payable
- Letter writing
- Filing experience
- Multi-line phone systems
- Accounting skills
- Excel spreadsheets
- Record keeping and bookkeeping
- Billing
- Damage mitigation
- Claims investigations
- Internet-savvy
- Body shop knowledge
- Vehicle inspections
- Appointment scheduling
- Property Inspection
- Claims Processing
- Highly motivated
Certification
- Texas Licensed All Lines Adjuster License-2021
- Mississippi, alabama, Louisiana, Florida,Oklahoma Licensed
- State Farm Auto Certification
- State Farm Property Certification
- Louisiana Citizens Property Insurance Company
Timeline
Independent Adjuster
CNC Catastrophe & National Claims
12.2022 - 09.2023
IA
Alacrity
09.2022 - 11.2022
Statefarm Auto Adjuster
Alacrity Solutions
12.2021 - 02.2022
Insurance Adjuster
Progressive Insurance by Alacrity Solutions
09.2021 - 11.2021
Secretary
Jani king janitorial
03.2018 - 06.2021
Claim Specialist
Nationwide Insurance Company
06.2017 - 02.2018
Total Loss Adjuster
CRU Adjuster
06.2015 - 10.2016
Compliance Analyst
Pilot Catastrophe Services
02.2013 - 01.2015
Associate of Applied Science - General Studies
James H. Faulkner State Community College
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