Brinette Fenelus
Irvington,NJ
Summary
As a professional with a strong sense of personal integrity, bringing a high level of honesty, transparency and ethical behavior is very important. A detail oriented individual with a strong background in business administration 10 years working with people, I’m passionate about delivering exceptional results through hard work and dedication. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Adminstrator
Sigo Signs
Elmwood Park, NJ
01.2021 - 04.2023
- Managed shipments, tracked orders, managed returns, as well as inventory
- Creating quotes, billing, managing customers account
- Promptly respond to customer inquiries in person or via phone, email, mail with over 50 calls daily
- Maintenance of offices supply needs
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions while providing quality service.
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
Payroll Clerk
Allwork Inc
06.2017 - 12.2019
- Received 97% satisfaction rating from customers after completed phone calls; managed approximately 100 calls effectively
- Processed new hire paperwork/ documents
- Processed background checks; update quickbooks; communicate effectively with managers/vendors
- Updating clients allowances, taxes etc using ADP workforce; mailing checks; opening mail
- Processed timecards and payroll data for team of employees; making adjustments to time sheets
- Managed and updated employee benefits information
- Assisted with recruitment and onboarding of new employees
Administrative Assistant
Pressler and Pressler Law Firm
06.2015 - 08.2017
- Manage customer accounts/working closely with manager and/or supervisor
- Open, sort, mail/scan client court documents into system
- Processed orders, and oversaw billing and payments
- Managed filing system, entered data and completed other clerical tasks
Education
Associates Degree - Business Administration
Essex County College
Newark, NJ12.2019
Skills
- Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs,
- Sheets, Slides)
- Strategic Leadership
- Experienced using Quickbooks, Freshdesk, Zendesk, ADP
- Excellent communication skills ; focus on team-building and customer relations
- Time management, \problem-solving skills; multitasking
Certification
Payroll Certification 2022
Timeline
Office Adminstrator
Sigo Signs
01.2021 - 04.2023
Payroll Clerk
Allwork Inc
06.2017 - 12.2019
Administrative Assistant
Pressler and Pressler Law Firm
06.2015 - 08.2017
Associates Degree - Business Administration
Essex County College
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